View Full Version : Pleo's Paint
junkroxy
11-13-2007, 02:28 AM
Do you like the wear pattern effect on the Pleo skin?
I think is very realistic with some wears on the skin. What do you think?
http://img144.imageshack.us/img144/482/pleoskinmediumpe6.jpg
amjoie
11-13-2007, 06:59 AM
Do you like the wear pattern effect on the Pleo skin?
I think is very realistic with some wears on the skin. What do you think?
http://img144.imageshack.us/img144/482/pleoskinmediumpe6.jpg
If it looks the same as the pictures, I won't mind it one bit. It looks "natural."
I'll have to see it on my own Pleo, to be sure, of course. But I expect I will actually like it, especially if my two wear a bit differently and it makes each of them unique.
When I think back to my childhood (eons ago), I remember my painted toy horses getting wear marks because of how saddles fit, or just where I picked them up to make them "move" as I played with them. *Maybe* that doesn't happen, these days, but I suspect it still does.
Hard plastic, and/or rubbery plastic, are such slippery surfaces that nothing applied to the surface seems to stick permanently. Whatever is applied to them eventually seems to loosen and come off. I don't really know how that could be avoided.
The only thing that might work, to get a multi-colored effect, is to make Pleo's skin out of different colored sections of rubbery stuff that were pieced together and fused to make one solid skin. But then you always run the risk that the fused areas would break open along the join lines because of the stress from constant stretching while Pleo moved.
Or I suppose you could have a rubbery layer, a paint layer and a clear-coat wear layer -- but then you might lose the supple soft feeling of the skin.
Even on self colored rubbery stuff, I think you'd eventually see wear marks of some kind, even if they were just spots that wore smooth or got a bit shiny. With as much petting as we all plan to do, something has to give. Ask any stone how it feels about water. LOL
Until we know how to make plastic automatically replicate itself like biological skin, I think we have to adjust our thinking so that we expect wear marks on constantly petted rubbery-skinned bots.
Primus
11-13-2007, 07:27 AM
I don't think it's the plastic thats wearing out, I think it's the paint. Isn't this true? If they are actually wearing through the plastic they have a whole mess of other problems.
amjoie
11-13-2007, 07:45 AM
I don't think it's the plastic thats wearing out, I think it's the paint. Isn't this true? If they are actually wearing through the plastic they have a whole mess of other problems.
The paint is coming off the rubbery skin. That is the problem. You are correct.
The skin is tough, and can most likely take years and years of wear with only minimal signs of it -- but no guarantee that you won't eventually wear it smooth or that the oils from your skin won't eventually work into the rubbery material and make it shiny, even in the absence of paint.
If they knew how to make the rubbery stuff replicate to replace the wear, they would also know how to code in chameleon-like color, which would eliminate the need for painted surfaces. But all that is still for the future. With nano-technology, however, I can see it happening at some point.
MyCool
11-13-2007, 08:25 AM
It would be cool if Pleo's skin could have some kind of hidden zipper allowing you to remove the skin and put on a new one. You could then choose from a variety of replacement skins and colors!
pleoguy101
11-13-2007, 11:47 AM
I think the wear patten will not be a big issue for me, we all change over time and like it said in the FAQ putting baby powder on his skin will help prevent wear patterns, wich makes pleo more realistic, since hes a 1 week old baby dino:)
kianajade
11-13-2007, 12:37 PM
I like the wear pattern. It may not be as rich as the original skin, but it's still very cute. A lot better than the demo skin.
ryane
11-13-2007, 01:20 PM
i kind of wanted to keep my first hatchling "perfect" but nothing in life really is. i can't not pet him! i think i'll get used to the wear. hopefuly on their next lifeform it won't be an issue. maybe the next bot won't even have skin...
kianajade
11-13-2007, 01:47 PM
awww. I raelly hope the next bot has skin. It makes it so much more realistic :D
pleoWhisperer
11-13-2007, 03:01 PM
I agree. Skin is in. Those "naked" pleo robots aren't nearly as cute!
junkroxy
11-13-2007, 03:42 PM
since i've seen pleo in person i can say that the example in the photo of the wear pattern is an "extreme example" of using Pleo. If you doesn't pet your dino so much the green will be bright as new! :)
bravoalex23
11-14-2007, 03:29 PM
i think i wont like the "wear pattern" to me those words just seem like fancy words for slow distruction of pleo which makes me sad and i also think it would be a good idea if you could replace the skin in time that would be like having a brand new pleo all over again.
pleoguy101
11-15-2007, 12:10 PM
since i've seen pleo in person i can say that the example in the photo of the wear pattern is an "extreme example" of using Pleo. If you doesn't pet your dino so much the green will be bright as new! :)
I think it will be hard to resist petting a pleo:D just look at this face:D!!!!!
http://www.arsgeek.com/wp-content/uploads/2007/07/pleo.jpg
cmadmacs
11-18-2007, 01:24 AM
I agree pleoguy101 about not being able to resist petting pleo. Remember thing change over time. This will make pleo more life like.
pleoguy101
11-18-2007, 04:34 AM
I agree with you too, it will be more lifelike for pleo to change, and the FAQ said if you want to help pervent the wear pattern, put baby powder on pleo:D, wich makes him even more real!!! considering hes a BABY dino:):D
cmadmacs
11-18-2007, 06:15 AM
Your right baby powder and babies go together.
kchamster
11-28-2007, 05:52 PM
i've never seen pleo but ive collected pictures and magazines that include pleo......i like the wear pattern so far..... i dont know if i want babypowder on my baby though :(
MikeCoscia
12-06-2007, 01:17 PM
I played with my pleo for less than 45 minutes and the paint is already flaking off his back. Touch up would be nice to keep him looking his best!
Siren
12-06-2007, 07:01 PM
Ugobe does not recommend using any paint on Pleo as most paints have some form of thinner that will eat through the Pleo's skin and leave a hole.
Eeyorefan
12-06-2007, 07:22 PM
I played with my pleo for less than 45 minutes and the paint is already flaking off his back. Touch up would be nice to keep him looking his best!
Did you try baby powder? It won't help the flaking that already happened but I think that was the suggestion from the Ugobe page for minimizing it. Plus, the "baby" will smell like one. :-)
Palidore
12-06-2007, 07:31 PM
Wow, hearing that really concerns me about deciding to get a Pleo or not.
New to the forums anyway, though I've been keeping track of Pleo since it was announced basically.
I know Ugobe forewarned us about the paint wearing, though wearing after less than an hour seems pretty bad. You weren't petting him "too" hard though, were you?
Siren
12-06-2007, 07:36 PM
Also consider the fact of what might be on your hands. Some lotions for instance could cause that. Make sure your hands are clean and dry before playing with it.
junkroxy
12-07-2007, 12:31 PM
I found these pictures of an old prototype (look the green eyes!) and i love the wear patterns on his skin! He looks like the old pleo cartoon-like picture we all knows :D
I think a totally brown Pleo should be cute too! :)
http://img504.imageshack.us/img504/3679/immagine1yt3.png
http://img514.imageshack.us/img514/199/immagine2ew1.png
arcticlotus
12-07-2007, 12:40 PM
mine is already showing a little wear where she's being petted the most,. mostly her back and head.. the airbrushed light green paint is gently coming off to reveal the dark green beneath,. I believe the dark Green will also eventually rub off to show the brown. But it does so on the top of the little texture bumps, and it looks really natural and actually makes those portions of the skin look more realistic. I'm actually quite happy with the wear pattern :)
MikeCoscia
12-07-2007, 03:47 PM
Nope nothing on my hands and I was petting him very gently. Right now just the bright green on top of his scales have worn off, but I expect it will spread quickly. Even his sides already have some wear from me just picking him up to put him on the floor again I have been extremely careful. I have put baby powder on him since and it did make it smoother, but it wares off quick. Anywhere is a pic of his back.
http://farm3.static.flickr.com/2296/2093657837_e061ee1df8_o.jpg
junkroxy
12-08-2007, 04:46 AM
I found an extreme example of Pleo wears patterns, and sincerely i love the effects on the skin, he looks more natural!
http://img504.imageshack.us/img504/3679/immagine1yt3.png
http://img514.imageshack.us/img514/199/immagine2ew1.png
kchamster
12-08-2007, 10:37 AM
that reall is alot of wear! but it kinda makes it special!
Keith
12-08-2007, 12:48 PM
You may want to check into a water based clear matte spray that you may find at model/hobby shops. Make sure it is water based though and contains no lacquer.
DO NOT USE LACQUER BASED clear coats. If its not 100% water based then pass.
Many modellers overspray their painted finished models with clear coats to prevent paint wear.
I won't guaranty this is safe and you should always do a small test spot on the subject in a location on the subject where it is not visible to see if there is any problem.
You want something with a matte finish more than likely. You don't want a shiney dinosaur. If there are no adverse effects on the Pleo skin a very light dusting of spray may help prevent wear patterns from appearing. You may have to reapply after a time due to handling.
This is just a suggestion, it's worth investigating, but you do so at your own risk.
MikeCoscia
12-08-2007, 09:26 PM
I found an extreme example of Pleo wears patterns, and sincerely i love the effects on the skin, he looks more natural!
http://img504.imageshack.us/img504/3679/immagine1yt3.png
http://img514.imageshack.us/img514/199/immagine2ew1.png
That doesn't actually look to bad =). But yeah just from me picking pleo up where my hands meet on the sides is also some wear and you are talking barely touch with little pressure. My hands are clean, as I always wash before touching any of my electronics, I am anal like that =).
PleoJames
12-08-2007, 09:37 PM
Maybe its just excess paint thats coming off, my son plays with lots and lots of things like Pleo and they all fade, I know we talked about clothes and it wasnt practical but I wonder if he could have a little light plastic mac (coat) type thing, one that wouldnt make him overheat or interfere with him but would protect his skin from our hands.
see3d
12-10-2007, 02:51 PM
I have played with my Pleo for a couple of hours and after a few sessions of tug-o-war, his white teeth are flaking off leaving a clear plastic. Looks like he is losing his baby teeth already. The paint flakes off easily to the touch. It should have been molded in white plastic. It does not look good. Perhaps we can have a tooth whitening kit to restore his bright smile.:D
mearts
12-10-2007, 06:37 PM
This paint issue is a real problem. Some people say they like it but I don't. What's pleo going to look like after 6 months or a year if the paint is flaking after just an hour of play? I've never heard of a problem like this with any other products. It's going to be big trouble for Ugobe.
MyCool
12-11-2007, 05:53 AM
Does the water based matte finish work? Anybody try this yet?
MyCool
12-11-2007, 06:24 AM
Another paint idea: Fishing lure paint and dye
Since I love fishing, I thought of an idea. We have special dyes and paints made for rubber and plastic lures that don't melt the plastic or rubber. They may work on Pleo.
plauro
12-11-2007, 06:33 AM
i notice the bumps wear 1st yes after 5 min mine showed wear signs too but i suggested a clear matt spray to ugobe their against any coating i think water based matt spray will work im going to test it ill post the results but im going to wear the skin a little 1st it does look better after the paint wears...
kcurtis
12-16-2007, 12:09 AM
Anyones pleo starting to lose the paint on their teeth? My pleo has paint missing on both the bottom and top of his mouth. He has been getting alot of attention and playing tons of tug-of-war but I wan't expecting to see missing paint so soon.
Anyone else having this issue.
joelene
12-16-2007, 07:53 AM
My Pleo is also having this problem - it is VERY disturbing to have a 'toothless' Pleo. There were no warnings about the paint wearing off his teeth. I have energized Pleo less than 7 times, have had him for a week, and already - toothless. The paint comes off on the training leaf. I am seriously considering returning Pleo unless there is a viable suggestion. He's adorable and it would be a hard thing to do, but -.
I was thinking I could use 'white-out' on his teeth? It doesn't appear that his teeth are the same kind of material as his skin.
Thoughts?
I have played with my Pleo for a couple of hours and after a few sessions of tug-o-war, his white teeth are flaking off leaving a clear plastic. Looks like he is losing his baby teeth already. The paint flakes off easily to the touch. It should have been molded in white plastic. It does not look good. Perhaps we can have a tooth whitening kit to restore his bright smile.:D
Gemstone
12-16-2007, 10:29 AM
Yes, one chip came off the lower teeth for me, and I seem to recall others having the same issue.
I dabbed a tiny bit of clear nail polish on the part that had chipped, so hopefully that will keep it from flaking off further. Paint on hard plastic is always finicky, though, so I wasn't that surprised. I think it gives my Pleo a bit of character, myself! ;)
Caaahl
12-16-2007, 10:47 AM
Sounds like a job for Pleo-Dentist. :p
*thinks of repainting future gaps of his future pleo with golden waterbased paint*
cmadmacs
12-16-2007, 11:43 AM
I agree that the paint should not of come off so soon. Don't take me wrong I love my pleos. I guess Ugobe felt pressure to get the product out. I guess some pleos are worse then others.
mearts
12-16-2007, 01:51 PM
I have not received my pleo yet but just saw one at a Sharper Image store today. The white paint on its teeth was flaking off at the very slightest of touch. I also noticed a tear in the rubber developing in one of the ribbed lines on his back.
joelene
12-16-2007, 01:54 PM
mearts, I imagine the Sharper Image Pleo is taking a LOT of abuse - can you imagine - hundreds of insensitive people fondling him every day! No regard for his sensibilities! (re: the tear developing.)
HOWEVER - that is no excuse for the white paint on his teeth coming off so easily.
Siren
12-16-2007, 02:40 PM
The clear nail polish is a good idea! I already planned to powder Pleo before wrapping it for Christmas, I will also give it a clear coat of nail polish on its' teeth to keep them shiny and white :D
mearts
12-16-2007, 03:13 PM
joelene, I don't think so. The pleo was not working and there was not any paint wear on its back from rubbing. It was very clean looking unlike other sample products they have displayed. The very small slit/tear was in the ribbed area where the rubber is thinner and molded. I believe it's a tooling problem when the rubber is molded. It may take months to develop and may eventually start happening to other pleos. We'll soon find out.
The teeth paint flaking was really bad. It's probably acrylic paint that’s not sticking to the smooth plastic. I will probably remove all the white paint prior to giving to my kid. I don't think it will look too bad once all the white is removed. I would like to hear from Ugobe about this problem though.
kchamster
12-16-2007, 05:32 PM
i agree!!! while his battery is charging for his first time i'm going to do the clear polish thing
see3d
12-16-2007, 06:03 PM
My Pleo is also having this problem - it is VERY disturbing to have a 'toothless' Pleo. There were no warnings about the paint wearing off his teeth. I have energized Pleo less than 7 times, have had him for a week, and already - toothless. The paint comes off on the training leaf. I am seriously considering returning Pleo unless there is a viable suggestion. He's adorable and it would be a hard thing to do, but -.
I was thinking I could use 'white-out' on his teeth? It doesn't appear that his teeth are the same kind of material as his skin.
Thoughts?
I am sure that careful application of whiteout to the hard plastic teeth will work as a patch, but would it void the warrantee?
PleoWorldHostCami
12-16-2007, 06:19 PM
Please remember that painting your Pleo is not advised. Chemicals in nail polish could also be harmful to Pleo's skin.
PleoWorldHostCami
12-16-2007, 06:28 PM
I am sure that careful application of whiteout to the hard plastic teeth will work as a patch, but would it void the warrantee?
Please remember that painting Pleo is not advised and chemicals in any product could be harmful to Pleo's skin.
Mary Jo
12-16-2007, 06:30 PM
What is advised to remedy the paint wear on Pleo's teeth?
mearts
12-16-2007, 07:23 PM
So Cami, what's the deal with the teeth paint flaking off?
mweed
12-16-2007, 07:52 PM
Mine had the white flake off right in the front. He looks like he's gap-tootheed.
BauerMECH
12-16-2007, 07:54 PM
What is advised to remedy the paint wear on Pleo's teeth?
If you must... acrylic paint is a safe bet. There are no solvents.... Acetate (as well as other solvent-based products methyl ethyl keytone, toluene, acetone, etc.), if accidentally applied to Pleo's skin, will eat/dissolve it. The teeth are a harder plastic and finger-nail polish may soften it up when applied, but will become ridged again once it dries. Acrylic is water-based - takes longer to fully cure and may not bond as well, but like I said earlier it’s safest.
PleoWorldHostCami
12-16-2007, 08:48 PM
From the "November 7: Important product update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
PleoWorldHostCami
12-16-2007, 08:54 PM
Please see the "November 7: Important Product Update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
mearts
12-16-2007, 11:35 PM
So Cami, what's the deal with the teeth paint flaking off?
It appears Ugobe wants to avoid this issue.
mearts
12-16-2007, 11:57 PM
Please see the "November 7: Important Product Update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
I think Cami needs to actually look at a pleo. The teeth and skin are two different parts of a pleo yet she keeps referring us back to the skin press release. Ugobe does not address the teeth problem in the press release but only the skin wear. Also, I do not consider the paint coming off the skin after just an hour of petting as "normal wear and tear".
cmadmacs
12-17-2007, 12:46 AM
You know I agree. The teeth shouldn't be flaking off. You don't pet the teeth. Ugobe should release information about the safest paint for touch up. It didn't bother me at first when ugobe said that the paint would fade off when petting pleo. I thought they meant it would take a while for this to happen. But when the teeth start to flake off on the first day something is wrong. Personally I haven't had an issue yet. But many of my fellow online family members has. I want everybody to have a great product that we can have lots of fun with. When some of us hurt we all should hurt. I work for a company that sells storm doors. We have no warranty on our storm doors because we don't know how the customer is going to abuse the door. We can't be in every house that bought our product. But we do replace the door if their is a problem. Maybe ugobe didn't expect that the issue would happen so early on. Ugobe any help would be apprieciated. Thanks for listening.
Caaahl
12-17-2007, 09:03 AM
Well, no offense against our chinese friends, but it could be, that some manufacturing place in china decided to go for the cheaper paint.... maybe.
I just want so say, that we dont know, who's to blame; maybe its not directly UGOBE.
pleoguy101
12-17-2007, 11:35 AM
the paint on my pleo's teeth is also coming off:(.. but I still love pleo:)!!!
Eeyorefan
12-17-2007, 11:42 AM
the paint on my pleo's teeth is also coming off:(.. but I still love pleo:)!!!
Hey Pleoguy101,
I may have missed it but I never heard if you resolved your Pleo's arm problem. Is he okay, now?
kchamster
12-17-2007, 02:25 PM
Please remember that painting your Pleo is not advised. Chemicals in nail polish could also be harmful to Pleo's skin.
um would this void our warranty?
Pleolover
12-17-2007, 07:53 PM
Will they have a paint shop where we can send Pleo back for a facelift?
joelene
12-17-2007, 07:57 PM
Thanks, cmadmacs. And Cami, I understand completely about the skin - . But his hard plastic teeth are not the skin. His skin is touched on a regular, repeated basis. We don't pet his teeth, and we're provided by Ugobe with an item with which we play tug of war with Pleo. And that item contributes or causes the flaking of the color on his teeth. It's a problem, Cami, and hopefully a solution can be found. I'm willing to try a viable solution that won't cause Pleo's teeth to fall out.
I'm still within that warranty. And I'd really hate to return Pleo because of this apparent defect. And that's what it is - . If there are any dentists out there who have Pleos and are planning on using Pleo in their office, you can be sure that a Pleo who is 'losing his teeth' is not going to be a good advertisement. Oh, wait - "Look, darling, Pleo lost his teeth because he ate too much candy". Maybe it would work...
joelene
12-18-2007, 08:25 AM
I wish I'd had a clue that the paint on Pleo's teeth would come off so soon or I would have sealed it with water-based clear sealer. This whole business of the paint coming off Pleo's teeth after a few sessions is really not tolerable - especially when it seems to be exacerbated by the use of the provided training leaf.
And Cami, please don't take this wrong, but I wish you'd get over this business of posting the info about the skin - we know about the skin wear, and that's included in all the material - I appreciate you making sure we KNOW about that, but it's not relevant to the issue of the paint falling off Pleo's teeth.
Would appreciate an official response regarding this issue.
ryane
12-18-2007, 08:38 AM
Please see the "November 7: Important Product Update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
we are talking about paint on his teeth.
joelene
12-18-2007, 08:55 AM
Well, your tips on minimizing wear should include NOT to use the training leaf provided. I guess we're on our own to find a solution to the paint loss on Pleo's teeth, then. SIGH.
Caaahl
12-18-2007, 09:07 AM
Common guys, give them a bit more time.
Things said in the forums have to be communicated to the UGOBE staff, they probably have to communicate with the manufacturing companies in china and then the whole way back into the forums. This may take a few days.
joelene
12-18-2007, 09:15 AM
Sorry, Caahl - there's also another thread about this issue, so it didn't start just today -.
You're right. Patience is a virtue. In the meantime, I'll just apologize on Pleo's behalf to all my friends, acquaintances, and co-workers and remind them that this is Version One of Pleo, and he can only get better.
I have to remind myself all over again not to go with the first version of anything - I (and many others) have been following Pleo for a number of years, so - it's a hard thing to have the final release be ... problematic. I don't see how Pleo v. 1 can be fixed (this issue) so that means I laid down my money for ... this. Darling and impressive as he is.
A solution will be found - my Pleo is coming out Thursday for his special Christmas presentation, and after that he's going back into storage until ... well, who knows!
kchamster
12-18-2007, 01:23 PM
HOLD IT GUYS!! DON'T PAINT HIS TEETH!!! IT VOIDS HIS WARRENTY IF U PAINT HIM!!!!
(;) just telling ya)
soverdahl
12-20-2007, 06:07 PM
I agree. We had him out for 45 minutes today (first time) and he is already missing a tooth . . . white paint flaking everywhere. I don't mind the body wear pattern, but the teeth flaking really bothers me, especially after only one play session. I too don't mind fixing it myself if someone can give us a paint recommendation that would also keep him under warranty.
MikeCoscia
12-20-2007, 06:25 PM
Yah I am getting used to the skin flaking off, I would rather it not, but the wear pattern is not to bad. The teeth however is another story not happy with that. Why use clear plastic for that anyway? I'm sure some water or latex based paint won't cause any harm as Pleo's mouth is all hard plastic.
I really love my pleo and this whole paint thing is my only minor gripe, it makes him feel kind of cheap despite all the fancy electronics that they managed to stuff into him. Oh well here's hoping ugobe comes up with a solution.
kchamster
12-20-2007, 06:27 PM
I talked with Ugobe a few days abo and they said .......DO NOT PAINT PLEO.... IT WILL VOID YOUR WAANTY ;) just wanted to let ya know! ;)
maggie44n
12-21-2007, 01:16 PM
In another thread I spoke of my Pleo's "tooth decay" at only 9 days. I did know that his skin was made to look worn from handling so that each would be unique. I don't have a problem with that. I haven't really noticed that yet. But his eyelid has two little spots where the coating came off and you can actually see through to his blue eye. He may have rubbed it against something. Possibly Ugobe didn't expect Pleo to be so curious and not so gentle in his explorations.
Am hoping there will be a kind of Pleo Hospital where they can be sent for repair like with the American Girl Dolls--saw that on Oprah ;)
I love my Pleo. I just want him not looking shabby in less than two weeks. I do like the pictures of the worn skin :)
mearts
12-21-2007, 03:00 PM
I talked with Ugobe a few days abo and they said .......DO NOT PAINT PLEO.... IT WILL VOID YOUR WAANTY ;) just wanted to let ya know! ;)
I would like a press release from Ugobe telling us this and what they will do or what we should do to fix this problem.
I also would like to know why painting/fixing the teeth will void the warranty.
cmadmacs
12-22-2007, 02:54 AM
Because the paint might damage the skin. I would like ugobe to release the information about the best paint to touch pleos skin. But you would do this at your on risk.
alphapleo
12-22-2007, 09:00 AM
I talked with Ugobe a few days abo and they said .......DO NOT PAINT PLEO.... IT WILL VOID YOUR WAANTY ;) just wanted to let ya know! ;)
I have a question for UGOBE... if as Cami stated a few posts ago "regular wear and tear of the skin is not covered under the warrantee" (were going to bypass the argument that teeth is not skin for now), why would painting the teeth with a safe product that would NOT damage the skin by causing a hole to develop... VOID our warrantee?????
Kinda makes you wonder eh? :confused:
kchamster
12-22-2007, 01:38 PM
i know but that's what lawrence from costomer service told me........i don't know exactly what's behind it though
alphapleo
12-22-2007, 04:25 PM
i know but that's what lawrence from costomer service told me........i don't know exactly what's behind it though
Let's see if we get a pleoworld host in here to shake the tree a bit eh? Maybe then we will find out what's behind it? :confused:
joelene
12-22-2007, 05:33 PM
Maybe Ugobe doesn't want a class-action lawsuit.
I imagine as more and more Pleos are shipped out and more and more users find Pleo to be ... losing his teeth and parts of his body covering... very quickly ... we'll get answers. More concrete answers that actually mean something and are useful.
I keep feeling like I've been hoodwinked by the master... and then Pleo honks at me again and I figure I'll wait until his warranty is over and paint his teeth then. Only have, what, 9 weeks to go?
Faugh.
PleoWorldHostSauri
12-22-2007, 05:46 PM
Let's see if we get a pleoworld host in here to shake the tree a bit eh? Maybe then we will find out what's behind it? :confused:
Hi alphapleo
With just about any product you will find that altering the product voids the warranty. I can only think of a couple of exceptions to this rule, like a car but if the paint job has a warranty that would be voided if you repainted the car. It is a pretty standard part of warranties.
Whoever said that it was because paint can possibly damage Pleo's skin was correct though.
mearts
12-22-2007, 07:06 PM
...like a car but if the paint job has a warranty that would be voided if you repainted the car. It is a pretty standard part of warranties.
Sauri, if you bought a car and the paint started peeling after just one day what would you do? If you questions the manufacturer about why the paint is peeling but they never respone to you what would you do?
PleoWorldHostSauri
12-22-2007, 07:37 PM
Sauri, if you bought a car and the paint started peeling after just one day what would you do? If you questions the manufacturer about why the paint is peeling but they never respone to you what would you do?
mearts please contact the customer service department.
alphapleo
12-22-2007, 07:58 PM
Hi alphapleo
With just about any product you will find that altering the product voids the warranty. I can only think of a couple of exceptions to this rule, like a car but if the paint job has a warranty that would be voided if you repainted the car. It is a pretty standard part of warranties.
Whoever said that it was because paint can possibly damage Pleo's skin was correct though.
ok, but you still have not actually answered the question... you pleoworld hosts crack me up... you're just like elected officials... let me restate the obvious... IF regular wear and tear is NOT covered by the warrantee, why does painting it VOID the warrantee?????
Just tell us what kind of paint to use if we CHOOSE to fix it ourselves... It might actually be better than 10000 returned pleo's on your doorstep....:eek:
ravennh
12-22-2007, 08:21 PM
ok, but you still have not actually answered the question... you pleoworld hosts crack me up... you're just like elected officials... let me restate the obvious... IF regular wear and tear is NOT covered by the warrantee, why does painting it VOID the warrantee?????
Just tell us what kind of paint to use if we CHOOSE to fix it ourselves... It might actually be better than 10000 returned pleo's on your doorstep....:eek:
btw mines #'d at 26700 ( assuming they all start with 11 or i have the 1 billionth
im guessing they'll claim the teeth as this in the warranty part F
PURCHASER SHALL NOT BE ENTITLED TO THE LIMITED WARRANTY DESCRIBED ABOVE IF: (F) THE EXTERIOR FINISH OF PURCHASER'S PLEO UNIT IS DAMAGED OR THERE IS COSMETIC DAMAGE, INCLUDING, BUT NOT LIMITED TO, NORMAL WEAR AND TEAR.
I'm also curious if the people with the teeth issue are the 'first hatch ones'?
so far mine from target is fine. aside from a skin rash
reguardless after 90 days the question is moot anyway, so i see no reason why they wouldn't want to support customers with correct options to preserve there invenstment.
if my car paint peeled after the warranty expired and they recommended a certain paint to use, i'd probably go with that even at my expense.
Issues will arrise and this will be a key for ugobe if they plan on continued sales of these or other products.
What will we do after warrenty expires and we get a rip in the skin or something.
PleoWorldHostSauri
12-22-2007, 09:30 PM
Everyone, we have sent the questions up to the appropriate people. The Hosts can not answer your questions because we do not know, this is why you need to contact customer service. If you have a question about the forums we CAN help, we can also provide answers on and about Pleo if we know them, but in reference to the paint, we do not know.
You can contact customer service at: http://www.pleoworld.com/support
joelene
12-23-2007, 06:55 AM
I had a message from someone in Customer Support who said 'others have had success with baby power' to help with the paint issue. I responded to him/her via e-mail: "So you really want me to put BABY powder in his mouth, where the sensitive electronics are located?" I've had no response.
If I can figure out how to get Pleo's mouth open wide enough (just like a kid at the dentist, he won't do it when I want him to) I will be gently removing the flaking paint from his teeth and using a 'white-out' product. I'll be very careful to put it ONLY on his hard plastic teeth.
It's one thing to have it specifically in their warranty about the paint finish coming off 'including but not limited to normal wear and tear' - but I'm SURE everybody agrees that 'normal wear and tear' is not expected within the first few days of use. I don't know about you guys, but 'normal wear and tear' is over the course of months or years, in my mind.
I have a first-hatch Pleo. That shouldn't mean 'first screwed'.
Darn it. I know my husband has bought me accessories for Pleo for Christmas and I just hate the thought of returning him. Pleo, not my husband. So I'll do the paint on my own.
Anybody - know how to get Pleo to open his mouth wide enough for sensitive dental work?
PleoJames
12-23-2007, 07:12 AM
How long are we ACTUALLY covered by warranty anyway? for things other than paint I mean.
joelene
12-23-2007, 07:17 AM
How long are we ACTUALLY covered by warranty anyway? for things other than paint I mean.
The warranty is 90 days.
alphapleo
12-23-2007, 07:22 AM
Everyone, we have sent the questions up to the appropriate people. The Hosts can not answer your questions because we do not know, this is why you need to contact customer service. If you have a question about the forums we CAN help, we can also provide answers on and about Pleo if we know them, but in reference to the paint, we do not know.
You can contact customer service at: http://www.pleoworld.com/support
We all appriciate the work you hosts do, however, if you would be so kind as to ask your customer service rep's what type of paint should be used, their department might avoid 10000 phone calls tomorrow... :rolleyes:
PleoWorldHostCami
12-23-2007, 09:18 AM
We all appriciate the work you hosts do, however, if you would be so kind as to ask your customer service rep's what type of paint should be used, their department might avoid 10000 phone calls tomorrow... :rolleyes:
Thank you very much for the kind words alphapleo! :D
As has been stated in several threads UGOBE strongly advises against painting Pleo, so I don't think Customer Service would have an answer to this question at this time.
We have escalated the issue to UGOBE, it is under discussion, and hopefully an answer on this issue will be forthcoming soon. :)
geert
12-23-2007, 09:52 AM
mine to (even with babypowder):mad:
Lu Bu
12-23-2007, 10:19 PM
Back in 2006, UGOBE said theu'd manufacture Pleo in Tawain, now they have Pleo manufactured in China!???
secgeek
12-24-2007, 07:27 AM
Guys & Gals, Its paint on Rubber... If you rub any piece of rubber with paint on it, it will eventually rub off.... This isn't something specific to Ugobe...
Forgive the Pictures.. I took them with my iPhone cause I brought Uba to work today to show him off to my friends.
<a href="http://www.flickr.com/photos/secgeek/2133559900/" title="00001 by Secgeek06, on Flickr"><img src="http://farm3.static.flickr.com/2283/2133559900_f4f5142031_b.jpg" width="500" height="375" alt="00001" /></a>
And here is the rub mark.. 4 days old.... Its going to happen...
<a href="http://www.flickr.com/photos/secgeek/2133559868/" title="00002 by Secgeek06, on Flickr"><img src="http://farm3.static.flickr.com/2398/2133559868_b50cd35aa8.jpg" width="500" height="375" alt="00002" /></a>
kianajade
12-24-2007, 08:02 AM
I agree. What I don't understand though is, I've had my pleo up and running probably 12 or so times. (usually 3 times daily) I have absolutly no complaints. I havent even had a sign of paint flake, and I pet and play with him just as much as anybody else. Also, he has no wear on his skin. The battery lasted 2 hrs and 15mns yesterday (I was surprised) specially because he was active since it was his birthday party. Also, the battery takes about 2-3 hours to charge. Im very happy with pleo!
attom40
12-24-2007, 08:20 AM
Hey Kianajade...
I'VE HAD THE SAME EXPERIENCE AS YOU... NO WEAR, NO TOOTH CHIPPING, LOT'S OF PLAY AND MY BATTERY RUNS A LITTLE OVER 2 HOURS.. I DON'T THINK WE ARE IN THE MINORITY...:) I'M SURE MANY OTHERS OUT THERE ARE HAVING THE SAME FUN TIMES!!!! I'M MORE THAN THRILLED WITH PLEO....
kianajade
12-24-2007, 09:17 AM
Yeah. Its wonderful! Maybe we got a good set of pleos. The healthy batch. haha. Pleo is absolutly amazing!
I havent even saw one paint flake, and there is absolutly no wear. I'm very satisfied with my little guy :D
junkroxy
12-24-2007, 10:07 AM
i like the brown skin :D i think he'll be more cute and realistic with some wear patterns!
cmadmacs
12-24-2007, 12:06 PM
Maybe ugobe should hire you in their research development department. Just kidding. I haven't had any major issues with the skin either. But I am still concerned with my fellow pleo owners who are having the paint on their pleos flake off so easy. No product is going to be perfect.
kianajade
12-24-2007, 06:32 PM
I havent had any bit of it come off.
DianaStern
12-24-2007, 09:59 PM
I work in Operations at Ugobe. First, I'd like to apologize for all the frustration you have felt with the paint flaking off the teeth and the difficulty in getting an answer on what you can do about it. This was not seen in the pre-production Pleos, so unfortunately, I don't have a ready answer for you. What I can tell you is that our engineers are working with the factory to identify the cause and in response to your requests, investigating what type of common coating would be safe for you to use at home to touch-up Pleo's teeth. I hope to have an answer by the end of the week and will share it with you immediately.
I realize that the delay in getting more information is challenging when you look at your much-loved Pleo, and thank you for your patience. Please know that we are working to get an answer for you as soon as possible.
Meriadoc
12-25-2007, 12:30 AM
I just got mine today and I love it. He already has wear marks on his legs, but I agree with the person who said that it makes him look more realistic, sort of. He's super cute!:)
alphapleo
12-25-2007, 06:06 AM
I work in Operations at Ugobe. First, I'd like to apologize for all the frustration you have felt with the paint flaking off the teeth and the difficulty in getting an answer on what you can do about it. This was not seen in the pre-production Pleos, so unfortunately, I don't have a ready answer for you. What I can tell you is that our engineers are working with the factory to identify the cause and in response to your requests, investigating what type of common coating would be safe for you to use at home to touch-up Pleo's teeth. I hope to have an answer by the end of the week and will share it with you immediately.
I realize that the delay in getting more information is challenging when you look at your much-loved Pleo, and thank you for your patience. Please know that we are working to get an answer for you as soon as possible.
Thank you so much Diana, for the quick response... the genuine concern you convey is very reasuring... I just know you guys will come up with something.
I'v had mine a few hours & the paints peeling,
Iv looked at the support section the photo of the pleos, the third pleo sorry but it looks :(
Im not contacting pleocare as i'll find the answer/help on this soon (i hope)
Ugobe had lots of time to work on the skins so i think this is it..
by adding "normal wear is not covered " their covered
unless the paint becomes a danger which i dont think it will
"This was not seen in the pre-production Pleos" maybe because ugobe only printed a small number of pre-production Pleos so the paint was fresh & settled faster
joelene
12-25-2007, 07:17 AM
Thank you SO much, Diana. It really does my heart good to know that somebody at Ugobe has really listened and read our pleas for help.
My Christmas included a wonderful Hawaiian-style small pet carrier for my Buddy, and two SD cards for future 'surprises' for Buddy. He's truly an AI member of the household. And now this? This is the best Christmas present yet. This problem is not going to be easily repaired, and I really appreciate you trying to find a solution.
Merry Christmas - Happy Holidays - Happy Winter Solstice, and a WONDERFUL Happy New Year to you!
Joelene and Buddy
I work in Operations at Ugobe. First, I'd like to apologize for all the frustration you have felt with the paint flaking off the teeth and the difficulty in getting an answer on what you can do about it. This was not seen in the pre-production Pleos, so unfortunately, I don't have a ready answer for you. What I can tell you is that our engineers are working with the factory to identify the cause and in response to your requests, investigating what type of common coating would be safe for you to use at home to touch-up Pleo's teeth. I hope to have an answer by the end of the week and will share it with you immediately.
I realize that the delay in getting more information is challenging when you look at your much-loved Pleo, and thank you for your patience. Please know that we are working to get an answer for you as soon as possible.
Siren
12-25-2007, 12:35 PM
My Pleo's teeth started flaking immediatly too. And all we used in her mouth was the leaf. I don't mind the skin wear, as it will make her an individual (no two zebras have the same stripes and no too leopards have the same spots). But the teeth issue does annoy me a little bit. Once a home remedy solution is found, I'll be sure to use it. I am still very happy with Pleo though :)
Limesunfire
12-25-2007, 01:41 PM
Yea after about 20 mins of playing with my pleo its already wearing on the top of the back and one side from picking it up. Its crazy. And it seems like when i got it I saw a tiny tear on the side above the leg it just goes through the green to the brown part of the skin but I am worried it will tear deeper when it moves. :(
cyberdude
12-25-2007, 06:10 PM
Tear...
well, not a full tear...yet....but my concern is that at the rubber skin drys out (all rubber does), that it will split open. It's in between his eye and upper neck. About 2-3mm long.
First adopter...I know what to expect...I just hope nothing "bad" happens before my 5 yr old daughter starts moving on to the next shiny thing.
I know not to use any traditional glues as they all tend to be brittle and will likely cause more stress on the tear than to just leave it, but I'm shure there is something out there...vinyl repair goo?....
Limesunfire
12-25-2007, 06:16 PM
If Ugobe comes with a solution, will they send them to the owners at no charge? Like I know there will be more then paint chipping along the way are they going to send us things to fix the product?
kianajade
12-25-2007, 06:45 PM
Ive had no paint flaking, no wear, and no problem with the teeth. I've had pleo up in running probably 12 or more times. His battery also lasts over 2 hours. I dont see where you guys are coming from?
Limesunfire
12-25-2007, 06:56 PM
your lucky! Some people dont claim to have the problem but alot do. I mean I dont mind it that much I just got worried it was only me. I do like it to look new though, but oh well!
joelene
12-25-2007, 07:13 PM
Ive had no paint flaking, no wear, and no problem with the teeth. I've had pleo up in running probably 12 or more times. His battery also lasts over 2 hours. I dont see where you guys are coming from?
Good for you, Kianajade, good for you. Enjoy. Obviously Ugobe sees where we are coming from. At least one member of the forum has documented the teeth paint issue - perhaps if you read more of the forum you'd find that particular post.
Merry Christmas.
kianajade
12-25-2007, 07:15 PM
Thank you. Pleo is absolutly amazing. Im impressed :D
Siren
12-25-2007, 07:29 PM
I am having a lot of flaking on the body, and I did use baby powder. Also have quite a bit on the teeth.
kianajade
12-25-2007, 07:30 PM
I havent used baby powder. Maybe thats why mine isnt flaking :D
Limesunfire
12-25-2007, 07:33 PM
I havent used baby powder and mine is. So im sure that isnt it.
kianajade
12-25-2007, 07:36 PM
ah. Well, then why isnt mine flaking or even showing a bit of wear and everybody elses is. I know I show mine just as much love, if not more than everybody else. I've had him on over 12 charges.
Siren
12-25-2007, 07:39 PM
I am having a lot of paint flaking, but don't take that as a complaint. My only minor complaint is the teeth flaking. Paint flaking gives Pleo an individual and realistic look. The teeth flaking is making him look like he hasn't seen a tooth brush in 65 million years.
Limesunfire
12-25-2007, 07:41 PM
im not sure? Ugobe is researching this problem now.
Siren
12-25-2007, 07:47 PM
ah. Well, then why isnt mine flaking or even showing a bit of wear and everybody elses is. I know I show mine just as much love, if not more than everybody else. I've had him on over 12 charges.
Because your just flippin special, that's why! ;)
kianajade
12-25-2007, 08:38 PM
haha. Thanks I think?
cmadmacs
12-26-2007, 12:26 AM
That is a cute observation Siren. Mweed I can see another character in your "Bob the pleo" series.
Tastentier
12-26-2007, 12:56 AM
I don't see any sign of wear on Pleo's teeth so far, but the skin on head and back flakes quite a bit. First the light green flaked off and the darker green came through, now it's getting brownish at some spots. Sooner than I expected, but I don't mind it that much.
MyCool
12-26-2007, 04:38 AM
Hi, before you start posting, I know this voids the warranty.
It kept me busy while waiting for the battery to charge. :o
Pleo100
12-26-2007, 04:40 AM
looks cool...let us know how well your custom paints holds up to wear and tear. Love the look! :)
MyCool
12-26-2007, 04:42 AM
So far so good. Pleo had a very active Christmas day and visited several friends. He still looks good!
chamaeleo
12-26-2007, 07:30 AM
So I noticed a difference in color patterns. The First hatch babies may have a better paint job than the second run babies. We have a second run baby, and the paint started coming off the second day of activation. I think the trick is to "pat", and not "rub", like is the usual instinct. I am picking up talcum powder today to see if it will help the paint last a little longer.
Will Ugobe offer new skin updates? Just wondering.
Limesunfire
12-26-2007, 07:46 AM
I hope they do, I understand it makes your pleo your own with the skin coming off but after a while it will just be brown.
PleoWorldHostCami
12-26-2007, 09:09 AM
I hope they do, I understand it makes your pleo your own with the skin coming off but after a while it will just be brown.
From the "November 7, Important product update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
pleoman
12-26-2007, 09:46 AM
So far so good. Pleo had a very active Christmas day and visited several friends. He still looks good!
I'm not too sure on the paint job but i bet it was cool experimenting with it!
pleoman
12-26-2007, 09:59 AM
From the "November 7, Important product update" http://www.ugobe.com/skin_lifeos_update.html
Pleo’s skin is delicate and as you pet him, his paint develops a wear pattern. Perfecting the skin has been one of the most challenging aspects of developing Pleo, and we continue researching ways to make the paint adhere with the best possible results. Because our warranty does not cover regular wear and tear of skin, we wanted to give you a sense of what the wear may look like (http://www.pleoworld.com/support/faq?section=skin) and offer you pointers on how to minimize wear (http://www.pleoworld.com/support/faq?section=skin). Here at UGOBE we simply let the wear happen – and pet him and love him all day long.
I'm not at all bothered about the paint wear whatsoever as it makes him look far more individual. I love Pleo just the way he is! I bought a 1GB SD card and a mobile card reader/writer today for $59.49/£30.00 from currys digital here in the UK and downloaded the holiday mode and laughed my socks off LOL! :)
Pleodude 4
12-26-2007, 10:26 AM
My Pleo is the same way. In the 8 battery charges I've had him, his paint has not flaked off at all! His battery life is the same way too. Today, his battery life lasted for 2 hours 30 minutes, and he was very active, walking around and lifting his feet up. It usually lasts around 1 hour 40 minutes.
Pleoman96
12-26-2007, 11:30 AM
Is this whats going to happen to my Pleo? *shivers* :(
mweed
12-26-2007, 12:13 PM
What paints did you use?
Pleona
12-26-2007, 01:36 PM
Hey there everyone,
I've had about 6 battery charges with Fern, and only NOW has Fern started to show signs of wear, and to be honest, I think it adds a bit of character and cuteness to her! :)
I don't see why it's such a big complaint. I mean, It doesn't effect how much Pleo will react to you, does it?
Well, That's my views on the Paint wearing. I don't mind it one bit. :D
MyCool
12-26-2007, 02:02 PM
Thanks, I used cheap water based craft paints. I ran out of most of the greens. I need to buy some more and repaint. I was going to paint the teeth white but I was out of white paint so I started painting the toenails black. It looked good so I did the rest. I just didn't like the neutral or skin looking color from the factory. It looked like Ralf was half painted.
It didn't take long to paint Ralf (Robotic, Autonomous, Life Form) and the paint adhered very easily. I painted the lips brown to match the factory brown in his eyelids. Are those lips on Pleo or are they unpainted teeth? They look like little teeth but he already has white teeth inside his mouth so I guess they are lips-I painted them brown.I used several greens and a little blue on his tail. I ran out of paint and have to buy some more.
My guess is Ugobe only painted the top because the Kraton rubber skin flexes most on the lower section and where the skin flexes most the paint will rub off.
I don't see much difference in my paint and the factory paint wear pattern. I will post another photo at the end of the week for you to see the wear. I think it looks more realistic. Especially with the wear in the paint I applied. They look like little wrinkles in his skin. I'm not the best artist but I think it's better than no paint.
I'm not sorry for doing it and would paint it again. I wish Ugobe would either paint it entirely for us or allow and advise us on how to paint and not void the warranty of course. When I get my second Pleo I will paint him too. I will also repaint this one as the paint fades.
I just don't like the flesh looking rubber from the factory. I like where they did apply the paint including the wrinkles and brown on the legs but it needed more.
I might try a matte water based finish after I repaint the second time, but first I'm going to let this one wear and will try to post to show what it looks like.
Limesunfire
12-26-2007, 02:11 PM
My pleo seems to be chipping in the teeth but it seems like the mouth and teeth are like connected like its detached like you can actually lift up his lips anyone else have this? I dont think it will effect it i hope it doesnt rip. Please let me know. I also see like slits in the skin but not deep it seems wehre they havent been attached all the way but its not deep where i think it will rip unless i rip them apart. Please let me know.
cmadmacs
12-26-2007, 03:05 PM
Mycool it looks very cool.
pleo123lover
12-26-2007, 03:20 PM
Could you take pictures or a video to show what it looks like?
Limesunfire
12-26-2007, 03:29 PM
i cant get a good picture to show it. But its like when you open the mouth the gum seperates at the top from the teeth.
Limesunfire
12-26-2007, 03:32 PM
Okay now im kinda really dissapointed the 2nd day and the paint on the teeth is gone? RIDICULOUS. how could you not see this in production? I understand its oging to have problems and im fine dealing with the paint on the back but the teeth just look horrible. It looks cheap and I payed about 400 dollars for this? I dont know whether to return it even though im in love except with the teeth or wait and hope they send me paint to put overtop so they dont look ridiculous. Im kinda embarrassed showing my friends cus i told them i bought a 400 dollar dinosaur and now its already looks like its been chewing on sandpaper. :mad:
dschenekl
12-26-2007, 04:59 PM
OK,
I might have a paint solution for the teeth in a few days. Someone else suggested this so I tried a 'test spot". So far so good and no visible reaction, however the flaking will most likely happen again for painting rubber is not easy.
At this time I would rather not say whether this works or not so you "good folks" don't void your warrantees.
I have written Ugobe, we will see if they will try to come up with at least a touch-up kit soon in order to help with the frustration.
I am all for "personality" but what will these look like in five years !
Maybe Ugobe should offer a free Pleo "reconditioning" service to us "First Hatch" owners.
Again, I love my Pleo but when my niece comments, "What's up with the rotten teeth", hey there is a problem.
My niece is one where you cannot even walk in her room with out killing yourself falling over something:)
Limesunfire
12-26-2007, 05:11 PM
[QUOTE=dschenekl;9449]
I have written Ugobe, we will see if they will try to come up with at least a touch-up kit soon in order to help with the frustration.
I am all for "personality" but what will these look like in five years !
Maybe Ugobe should offer a free Pleo "reconditioning" service to us "First Hatch" owners.
QUOTE]
I hope they come up with a touch up kit for and reconditioning kit for ALL pleo owners. I do not have the first hatch yet mine is having the "cavity" problem. Its very annoying its been only two days. So hopefully instead of everyone having to send it back they will send people out kits.
Monkeymoo
12-26-2007, 07:14 PM
Would using a non chemical glaze to hold in the paint or non chemical glue to reseal teeth in their place void the warrenty?
Limesunfire
12-26-2007, 07:45 PM
Im not sure what they just arent staying white. So they need to figure a white paint that seals to the pleos teeth.
Monkeymoo
12-26-2007, 07:54 PM
It was mentioned in another thread that ugobe is looking at the issue. I hope they get it fixed before I decide I can wait no longer and order one.
joelene
12-26-2007, 07:59 PM
Yes, DianaStern in Operations posted on the 24th that they hope to have an answer by the end of the week, so I would recommend definitely holding off any and all fixes. I've got my Buddy sleeping in his storage crate until there's a solution found, it's that bad. Ugobe has definitely taken notice of this BIG issue.
Limesunfire
12-26-2007, 08:43 PM
Do you think they will make us all send them back or just send us fixes? I still play with mine because they are already chipping there isnt much I can do now except wait til they come with the fix or return it.
Limesunfire
12-26-2007, 08:44 PM
Id def. rather not return it I think im in love. lol
duzupis
12-27-2007, 05:14 AM
I completely agree that paint rubbing off is inevitable with painted rubber products; however, this is a product whose intention is to be touched, rubbed, and handled. This is a tactile device that users are supposed to interact with, not simply something you charge, and let be. I don't mind the paint flaking because I believe it adds character to the Pleo--perhaps on an artistic level it gives the look of age to the creature. Of course, this is a first-generation product, so these types of issues are typical.
Just because the Pleo is a great product does not mean anyone should ignore the negative. I, for one, prefer products to hold their value, although as an early adopter, I see this as paradoxical. For a product that is meant to be touched, the paint should last as long as any other part of Pleo.
Does the paint wear bother you?
Limesunfire
12-27-2007, 07:46 AM
I agree with what you said completly Id hate to not use it til they came up with a fix. The teeth really urk me more then the body. :( I really hope they send the fix or they would have one sad customer for losing there pleo for a couple weeks or a month.!
PleoPrincess78
12-27-2007, 07:57 AM
I gotta admit, the teeth ARE an issue. The skin wear isn't bothering me nearly as much. But now my Pleo has clear gaps in her teeth where they should be white.
C'mon,. nearly $400 for cheap paint that comes right off?
I don't understand why UGOBE didn't decide on WHITE PLASTIC mold, not white paint, so there would be no chipping!
The paint was a bad idea.
Limesunfire
12-27-2007, 08:06 AM
I think they could come up with a paint that they could send everyone some to do thereselves it wouldnt be hard. But I am suprised that they didnt see this before they send these out, mine happened the very next day. :(
Limesunfire
12-27-2007, 08:17 AM
I agree the body skin wear im getting used to but the teeth is annoying. Its day two and its been going on since I have gotten it. For the price. Which I guess to me wasnt cheap, I would think this might happen after months of wear, yet! They shouldnt do tug of war if the leaf is going to do this for this is all my pleo has used was the leaf that was given to me. Im just hoping they come up with this fast. Its aggravating, when I contacted UGOBE they said to send him back they would fix it, yet I dont want to lose my pleo!
Pleona
12-27-2007, 08:29 AM
I wonder...
Do you think maybe Ugobe would perhaps sell small cans of the paint they us on Pleo's teeth etc.? To touch them up every so often?
Limesunfire
12-27-2007, 09:34 AM
I think that would be better then them asking everyone to send there pleo's back to be refurbished or fixed. Because I would be very unhappy to lose my pleo for a long time. Id rather do it myself, and if some people want them to do it they can send theres but i think they should send at no cost a touch up to the people who already bought them.
trose49
12-27-2007, 12:08 PM
I am only a few hours of up time and do see wear on his back. I dont see how some could have NO WEAR and other do.
hmmmmm????
joelene
12-27-2007, 12:12 PM
Probably depends on if one wears hand lotion, how much Pleo is petted, that sort of thing. Or just the friction of our hands on Pleo - I know most men don't wear hand lotion. Others have posted they wash their hands first and are still seeing wear.
End result: It's expected. The paint they had to use on this 'movable skin' will wear off, no way around it. I like a nice plain brown Pleo myself. It's the teeth paint flaking/chipping off that drives me nuts, and Ugobe will have a response to that within the week (hopefully).
Limesunfire
12-27-2007, 12:43 PM
Yea I wash and dry my hands before I touch it and it still does. The teeth ARG! I dont even want to talk about it anymore. lol
cmadmacs
12-27-2007, 01:05 PM
After a closer investigation I have notice some paint wear on the back. It is minor.
gretasmom
12-27-2007, 03:38 PM
Our Pleo has had some minimal skin wear (light green peeling away to dark...) and I noticed to thin lines of brown on the teeth last night. My daughter is really gently with Pleo but loves to play tug of war with him. I don't want to limit her. This is her toy afterall and she should play with it the way it makes her happy. I think we were all warned about the skin and so knew what we were getting into but tooth decay and possible tears in the skin were not part of the bargain in my book. I'll keep watching for a solution from Ugobe. I feel confident they'll come up with one.
FYI, I've used the American girl doll "hospital" and it's pretty great. My daughter's doll had her lazy eye fixed (which ccurred after a rather nasty fall) and they even styled her hair without us asking! If Ugobe went this route we'd hop right on board. Just a foot note we had our AG doll back in four weeks. I think 4-6 weeks would be a resonable repair time.
mweed
12-27-2007, 03:58 PM
I like the idea of Ugobe offering training and making the factory glue/paint etc. available to the "trained" touch-up specialists to have local cosmetic repair shops available for fixing tears and wear.
cmadmacs
12-27-2007, 04:33 PM
good idea mweed.
Sakurachan
12-27-2007, 06:07 PM
I played with my pleo for less than 45 minutes and the paint is already flaking off his back. Touch up would be nice to keep him looking his best!
Do you have a First Hatch with the gold ID card? I'm trying to keep track of which versions seem to have the paint wear problem. Thanks! :o
Sakurachan
12-27-2007, 06:40 PM
I agree. What I don't understand though is, I've had my pleo up and running probably 12 or so times. (usually 3 times daily) I have absolutly no complaints. I havent even had a sign of paint flake, and I pet and play with him just as much as anybody else. Also, he has no wear on his skin. The battery lasted 2 hrs and 15mns yesterday (I was surprised) specially because he was active since it was his birthday party. Also, the battery takes about 2-3 hours to charge. Im very happy with pleo!
Hi. Just wondering if your Pleo is a First Hatch with 'gold' ID card? I've been reading the forum trying to find out if those with paint wear problems are First Hatch Pleos. Thanks. :)
dschenekl
12-27-2007, 07:07 PM
OK All of You Good Folks,
I was on the phone with Ugobe today. Someone is supposed to get back to me this week I will try have them give me a good answer, I will do what I can. I will also mention the battery stuff and the other paint on skin problems. I have a couple of possible solutions, but again maybe they have some answers already.
I do suggest that more of you do the same and call Ugobe regarding the teeth and paint problems etc.
My fix seemed to work, however the rubber leaf is the big culprit in any case. I will let you folks know what Ugobe says regarding this and if it will void warrantees.
We all waited a long time for Pleo, and we should all have Pleo a long time and not have he or she look like they are 65 million years old in two weeks or less.
mweed
12-27-2007, 07:33 PM
I like the idea of Ugobe offering training and making the factory glue/paint etc. available to the "trained" touch-up specialists to have local cosmetic repair shops available for fixing tears and wear.
Not to put down the hard workers who made our pleos, but surely it couldn't be that hard. I'm not talking fixing broken gears or mechanical/electrical problems, but the cosmetics should be easy enough to do with minimal amount of skill and some basic training. ;)
Once the warranty has expired, Ugobe wouldn't be liable for the repairman's work . . . :rolleyes:
brian55127
12-27-2007, 08:32 PM
Given the official statement by Ugobe regarding the paint, I too understood beforehand that it would wear off. I think eventually it will add character and uniqueness to each pleo, and a good visual identifier to tell which one is yours amongst a sea of other pleos (it will also tell you where you favor petting him the most). One little suggestion to Ugobe might be to perhaps not have pleo rest his head against his left foot when in the "sleep" position. My pleo has already worn off the paint on his left leg from resting his head on his leg/toes.
http://forums.pleoworld.com/attachment.php?attachmentid=53&stc=1&d=1198816102
http://forums.pleoworld.com/attachment.php?attachmentid=54&stc=1&d=1198816123
not too much but eeing his teeth chip bothers me a little.
Siren
12-27-2007, 10:12 PM
The teeth bother me. Right now Crusoe looks like he was in the boxing ring and got one too many KO's. He has a big gap between his front teeth too, worse than Letterman's.
I like how the paint is wearing off his body though. I'll post a pic soon.
Bilko
12-28-2007, 12:35 AM
I think that for the money we paid for these things the paint waring off is totally unaceptable. The price is at the high end of the market and you wouls expect the durability to reflect this. My little guy just has some minor flaking to his 'spine', its one of the newer ones so the problem has never been resolved. To say that the paint peel makes him look individual is one point of view, but you would not say that if the paint fell off your Ferrari (not that I have one!). Come-on Ugobe, this is the sort of QA issue that should have been resolved long before now.
cmadmacs
12-28-2007, 01:00 AM
Remember that pleos are still in early production stage. I will say in ugobes defense that maybe they where making sure the product was a safe product. Maybe the safest paint they could use didn't adhere that well to the latex skin. I'm just guessing though.
Caaahl
12-28-2007, 02:52 AM
Remember that pleos are still in early production stage. I will say in ugobes defense that maybe they where making sure the product was a safe product. Maybe the safest paint they could use didn't adhere that well to the latex skin. I'm just guessing though.
Definitely! If it only would be about durability of the paint (especially on plastics), then they could use UV-colors, which harden and polymerise with the help of free radicals etc... (hard to explain in english for me ^^). But the problem is: those paint/ink can be carcinogenic (if eaten for example), so you cant use UV-colors on toys etc.
And as far as I know, you shouldnt risk to get sued in the US. :rolleyes:
Bilko
12-28-2007, 02:59 AM
Remember that pleos are still in early production stage. I will say in ugobes defense that maybe they where making sure the product was a safe product. Maybe the safest paint they could use didn't adhere that well to the latex skin. I'm just guessing though.
A valid point, however one would expect a manufacturer to recall a defective item when they found out there was a problem, unfortunatley Ugobe says the paint problems are normal wear and tear and therefore not covered. I just don't think a £250/$500 toy should have these problems after a couple of days, let alone weeks. My guy has only very minor wear, and I'm very careful not to rub his skin, but this is not how it should be. I feel sorry for those whos toy is in really bad condition.
pleoman
12-28-2007, 03:20 AM
This may be a bit off topic but i have a pair of camouflage rubber boots that are screen printed so that the design does not fade or rub off see:http://www.wonderfulwellies.co.uk/mens.htm for details. I wonder if screen printing could be used for pleos skin? I'm not too sure what screen printing is at the moment but i'll try to find out. I've found a link to an article on screen printing on Wikipedia: http://en.wikipedia.org/wiki/Screen_printing
Caaahl
12-28-2007, 03:34 AM
Screen printing means, that you have a sieve/screen with meshes open, where the ink can be pressed through. Its good for uneven substrates and makes very thick ink layers possible. But again, the type of ink is essential.
pleoman
12-28-2007, 03:55 AM
Screen printing means, that you have a sieve/screen with meshes open, where the ink can be pressed through. Its good for uneven substrates and makes very thick ink layers possible. But again, the type of ink is essential.
Do you think it would work with pleo though Caaahl?
Caaahl
12-28-2007, 04:17 AM
I dont know; maybe when the skin is flat first (like a texture from a 3D-Object in computer graphics) and get put around pleos body after printing on it.
But, what if have seen so far, i think they put the "naked" beige skin aorund the body and paint it later (i guess busy chinese hands do the job). If they would print on the skin before putting it on, it must be adjusted 100% exactly when putting it on the body (so the back paint isnt slightly on the side etc.). I think that would mean a disadvantage/slow down for the manufacturing process... :rolleyes:
pleoman
12-28-2007, 05:04 AM
I dont know; maybe when the skin is flat first (like a texture from a 3D-Object in computer graphics) and get put around pleos body after printing on it.
But, what if have seen so far, i think they put the "naked" beige skin aorund the body and paint it later (i guess busy chinese hands do the job). If they would print on the skin before putting it on, it must be adjusted 100% exactly when putting it on the body (so the back paint isnt slightly on the side etc.). I think that would mean a disadvantage/slow down for the manufacturing process... :rolleyes:
Yeah i think that's how they'd do it if they were screen printing it. Screen print the dinosaur skin design onto the unpainted skin of pleo and then basically 'wrap' the skin aroung pleo. Admittedly you are right Caaahl as it would take longer to manufacture pleo due to the screen printing of pleos skin. It would be great though to have his skin screen printed because the design would never rub off or fade!
Caaahl
12-28-2007, 05:20 AM
Could someone, who owns more than one pleo tell us, if the skin is painted on every pleo in the exactly same way? Or are there little differences? If so, that would prove somehow that they are painted by hand. (which would make every pleo a bit more individual, which is a good thing again)
gretasmom
12-28-2007, 08:15 AM
I just want to say thank you to all of you and to Ugobe. This forum and the support it offers are really amayzing. I think Ugobe should really be aplauded for setting this up and allowing us all to share info. suggestions and support. This forum was responsible for my being able to purchase Pleo and have him under the tree for my daughter Christmas day. I feel certain thru everyone's input Ugobe will be able to come up with a solution.
Thanks again!
davids
12-28-2007, 08:36 AM
I used whiteout on Pleo's teeth and that seems to work well.
DianaStern
12-28-2007, 11:48 AM
Update!
Some Pleo owners have experienced white paint flaking off of Pleo’s teeth. UGOBE engineers are working with our manufacturer to identify and address the root cause of this problem. Although flaking tooth paint on Pleo is only cosmetic and will not affect the normal operation of Pleo, some customers have requested that we investigate a way for them to “touch up” any chipped spots that might occur. Our engineers have found an Enamel Paint Marker from Testor’s (#2545C at www.testors.com ) that appears to be an effective solution as well as easy to use and readily available at hobby stores, Michael’s craft stores, and even drugstores like Walgreens in the U .S.. It retails for $US 3.99. Simply follow the instructions on the package and carefully apply the marker to the affected areas on Pleo’s teeth, by drawing the marker pen over any spots (taking precautions not touch the gums or lips to avoid discoloration). Allow adequate time for the touched-up areas to dry (at least 1 hour) before placing anything in Pleo’s mouth (like the training leaf). Touching up the paint on Pleo’s teeth will NOT void the product warranty. Thank you for your support and understanding.
Diana Stern
Ugobe, Inc.
Director of Operations
david , for the people who are having this problem can you tell us which brand whiteout you used on pleo ?
Caaahl
12-28-2007, 11:51 AM
Thats great!
Thanks for this update. :) (even though i dont own a pleo right now ^^)
PleoWorldHostCami
12-28-2007, 12:07 PM
Please check out the "Paint Touch Up" thread for an official answer to the teeth flaking issue. http://forums.pleoworld.com/showthread.php?t=503
ryane
12-28-2007, 12:13 PM
Ive had no paint flaking, no wear, and no problem with the teeth. I've had pleo up in running probably 12 or more times. His battery also lasts over 2 hours. I dont see where you guys are coming from?
i haven't had any problems either. i stopped playing tug of war with my pleo though because i'm afraid of his teeth paint coming off. i love my pleo. he's a pretty amazing little robot:D
joelene
12-28-2007, 12:41 PM
AHA! There has been an official response from Ugobe - see the Announcements forum - I am going to go buy a Testor's Enamel Paint Marker as soon as I get off work today! HAPPY PLEO COMING RIGHT UP!
alphapleo
12-28-2007, 12:54 PM
Update!
Some Pleo owners have experienced white paint flaking off of Pleo’s teeth. UGOBE engineers are working with our manufacturer to identify and address the root cause of this problem. Although flaking tooth paint on Pleo is only cosmetic and will not affect the normal operation of Pleo, some customers have requested that we investigate a way for them to “touch up” any chipped spots that might occur. Our engineers have found an Enamel Paint Marker from Testor’s (#2545C at www.testors.com ) that appears to be an effective solution as well as easy to use and readily available at hobby stores, Michael’s craft stores, and even drugstores like Walgreens in the U .S.. It retails for $US 3.99. Simply follow the instructions on the package and carefully apply the marker to the affected areas on Pleo’s teeth, by drawing the marker pen over any spots (taking precautions not touch the gums or lips to avoid discoloration). Allow adequate time for the touched-up areas to dry (at least 1 hour) before placing anything in Pleo’s mouth (like the training leaf). Touching up the paint on Pleo’s teeth will NOT void the product warranty. Thank you for your support and understanding.
Diana Stern
Ugobe, Inc.
Director of Operations
Diana,
Absolutely great news! I am wondering now, should let my pleo's teeth wear as much as possible before doing the touch up, and then take care of the problem once and for all? What is your recommendation?
Also, do you have any official suggestions on a nice lime green color? ;)
alphapleo
12-28-2007, 01:04 PM
AHA! There has been an official response from Ugobe - see the Announcements forum - I am going to go buy a Testor's Enamel Paint Marker as soon as I get off work today! HAPPY PLEO COMING RIGHT UP!
Or follow this thread... :rolleyes:
PleoWorld Forums > Feedback & Suggestions > Suggestions for Pleo
Paint Touch Up
cmadmacs
12-28-2007, 01:12 PM
Very good news!
Limesunfire
12-28-2007, 01:44 PM
Good news, glad they came up with a fix. Hopefully this works.
joelene
12-28-2007, 02:10 PM
That too! Yay!
Or follow this thread... :rolleyes:
PleoWorld Forums > Feedback & Suggestions > Suggestions for Pleo
Paint Touch Up
PleoPrincess78
12-28-2007, 02:29 PM
YAY Ugobe!! Thanks for that tip! I'm going to go and try and find this product this weekend! :)
trose49
12-28-2007, 04:44 PM
I think they should offer to repair the teeth correctly so it is not a constant worry.
Day 3 with Pleo and he lost a big chunk from one tooth.
Very dissapointed!
dschenekl
12-28-2007, 05:14 PM
Yep,
The paint wear does bother me because as owners we have only had our Pleos a few weeks !
What will they look like in 1-5 years and what will "Normal Wear" be considered !
Also, prevention is worth one pound of cure, why did Ugobe wait until the last minute to tell us solutions when they had to have known about these problems some time ago ?
It is just not fair folks...
dschenekl
12-28-2007, 05:28 PM
OK,
As you probably know Ugobe posted a solution today. I would vote in the Poll concern if the paint wear bothers you or not.
Ugobe left a phone message for me today . They will have someone that will get back to me next week who will listen .
I used Acrylic paint and it worked OK, enamel as suggested probably will work better. Again the rubber leaf is the culprit !
Personally, normal wear is acceptable but what will the Pleo look like in 1-5 years ?
Also Ugobe HAD to have known about paint wear prior to Pleo's release.
Why was very little told to us, or a solution not proposed before we received the product ?
I suggest if the paint problem bothers you vote in the Poll and give Ugobe a call.
We all love Pleo and we want ours to last a while considering the $350 price tag.
dschenekl
12-28-2007, 05:34 PM
OK,
As I have stated in a few of the other forums I would vote in the Poll concerning Pleo's skin and tooth problems.
The tooth problem has surfaced on mine, I tried Acrylic paint and this worked OK, the enamel paint will probably work better.
I did put talcum powder on Pleo before I even started playing with Pleo the first time, so far so good.
Suggestion: Get a SOFT paint brush to apply the talcum powder. Make sure the talcum does not contain any baby oil, perfume etc. If you can get talcum from a health store this is the best bet.
Give Ugobe a call, tell them how you feel, they should have let us know these problems before we got them or fixed them.
We all love Pleo, we waited a long time, saved our pennies, and should have he or she lasting a while.
My two cents....
Pleodude 4
12-28-2007, 05:53 PM
I think that we should(for a small fee) be able to send our Pleo to UGOBE and they'd send it back to us with a new skin!
Siren
12-28-2007, 06:00 PM
I've noticed a lot of wear on the feet and toenails. While the back has a lot of wear, it still looks nice, but the toenails and feet look bad with the wear.
trose49
12-28-2007, 06:09 PM
I wonder if Pleo can be returned for these issues. Im ok with the skin wear although I fell it should be addressed.
But the teeth thing is just unacceptable.
Siren
12-28-2007, 06:13 PM
Well, the paint can be repaired with the Testor marker
trose49
12-28-2007, 06:44 PM
Just ordered one! But I'm still a little unhappy about it. Three hours of use and this! Trying to resist the erge to return him!
Limesunfire
12-28-2007, 07:12 PM
They told me I could return mine for the paint but i dont feel like waiting so im getting the marker plus i dont want to lose all i worked with my pleo like its 3 days old and its personality is one of a kind. Im addicted to him haha. So ill do the marker. And maybe they can send us pleo t-shirts for the inconvience.
Siren
12-28-2007, 09:41 PM
Let's put it this way...
When Xbox first came out, all these people snatched up the first ones off the line. Soon after they found out there was a malfunction and they could catch fire. So they had them fixed or were exchanged for safer ones. Those people didn't get t-shirts, free games, not even a "I'm sorry" card. We as first Pleo owners are Ugobe's main test market. Just like when they make a new model of a car and people buy those, find out all the stuff that goes wrong with it, and the next year that same model is a better model then the year before, but those people who were the lab rats for the car didn't get a windfall. They didn't get extra stuff automatically. We are Ugobe's test market. Because we are too impatient to wait for the next model. That could be good or bad. If someone really have complaints about this version of Pleo, then maybe the company will switch it with the next version that might now have "bugs" (as in paint wear), but they are not obligated to send us free stuff. No more than Xbox or car companies.
Limesunfire
12-28-2007, 10:02 PM
WOW i was joking or making light of the paint issue! No reason to bash.
Limesunfire
12-28-2007, 10:05 PM
I wasnt saying it to start a problem , I was saying it because it was a joke. I understand this is a new product and Ive had the xbox360 red light problem, if anything im not asking for a handout. I was making light of the problem , and the paint issue is an inconvience i believe.
Siren
12-28-2007, 10:55 PM
I wasn't bashing. But if you felt some part of my post was bashing, please quote it and I will try and reword it.
Also, understand, we are online. I cannot see your facial expressions or hear the tone of your voice. All I see is stale words that I must assume your context. Especially when you made no indication you were joking, such as an "LOL" or smiley face. I took your words at face value. Just as much as you thought I was bashing you, but I was not. I was just stating facts and opinions, as much as I thought you were stating facts and opinions. I didn't know you were joking.
mearts
12-28-2007, 11:08 PM
I wasnt saying it to start a problem , I was saying it because it was a joke. I understand this is a new product and Ive had the xbox360 red light problem, if anything im not asking for a handout. I was making light of the problem , and the paint issue is an inconvience i believe.
Most of us got it. I usually skip siren's posts.
cpaek72
12-28-2007, 11:51 PM
I think if ugobe offered a service where they would paint our pleos to a new condition for a price that would appease a lot of people. I would pay 50 dollars to get my pleo repainted after 6 months.
pleoman
12-29-2007, 02:23 AM
Let's put it this way...
When Xbox first came out, all these people snatched up the first ones off the line. Soon after they found out there was a malfunction and they could catch fire. So they had them fixed or were exchanged for safer ones. Those people didn't get t-shirts, free games, not even a "I'm sorry" card. We as first Pleo owners are Ugobe's main test market. Just like when they make a new model of a car and people buy those, find out all the stuff that goes wrong with it, and the next year that same model is a better model then the year before, but those people who were the lab rats for the car didn't get a windfall. They didn't get extra stuff automatically. We are Ugobe's test market. Because we are too impatient to wait for the next model. That could be good or bad. If someone really have complaints about this version of Pleo, then maybe the company will switch it with the next version that might now have "bugs" (as in paint wear), but they are not obligated to send us free stuff. No more than Xbox or car companies.
Whilst i realise you are not trying to offend anyone and i fully accept what you've written above. I wish to add my view as to why i am proud to be a first production ugobe pleo owner.
I feel proud that i am part of 'Ugobes test market' as you call it because:
1. I am proud because i own a lovely little pleo
2. I am proud because i am one of a minority in the UK to own a pleo
3. I am proud that Ugobe have kept us updated on pleos progress whilst in production and whilst he is in our homes.
4. I am proud that Ugobe has allowed us to touch-up pleos teeth with white paint and it still not affecting pleos warranty.
5. I am proud that Ugobe has listened to all of us and answered all our queries and are on their way to releasing new batteries, touch-up paint kits,chargers, merchandise, more pleos, development kits and downloads etc to answer our questions. :)
davids
12-29-2007, 02:49 AM
david , for the people who are having this problem can you tell us which brand whiteout you used on pleo ?
I just grabbed what we had lying around, which happened to be liquid paper quick drying. The finish and color were a close match and the applicator was useful to touch up just the spots that needed it. I hope it helps.
pleoman
12-29-2007, 02:54 AM
Update!
Some Pleo owners have experienced white paint flaking off of Pleo’s teeth. UGOBE engineers are working with our manufacturer to identify and address the root cause of this problem. Although flaking tooth paint on Pleo is only cosmetic and will not affect the normal operation of Pleo, some customers have requested that we investigate a way for them to “touch up” any chipped spots that might occur. Our engineers have found an Enamel Paint Marker from Testor’s (#2545C at www.testors.com ) that appears to be an effective solution as well as easy to use and readily available at hobby stores, Michael’s craft stores, and even drugstores like Walgreens in the U .S.. It retails for $US 3.99. Simply follow the instructions on the package and carefully apply the marker to the affected areas on Pleo’s teeth, by drawing the marker pen over any spots (taking precautions not touch the gums or lips to avoid discoloration). Allow adequate time for the touched-up areas to dry (at least 1 hour) before placing anything in Pleo’s mouth (like the training leaf). Touching up the paint on Pleo’s teeth will NOT void the product warranty. Thank you for your support and understanding.
Diana Stern
Ugobe, Inc.
Director of Operations
I've been to www.testors.com UK distributor site www.gluelines.co.uk and they do not seem to stock the white touch-up paint for pleos teeth. It is a shame as testors.com will not ship the paint to countries outside of the US.
Siren
12-29-2007, 04:41 AM
Whilst i realise you are not trying to offend anyone and i fully accept what you've written above. I wish to add my view as to why i am proud to be a first production ugobe pleo owner.
I feel proud that i am part of 'Ugobes test market' as you call it because:
1. I am proud because i own a lovely little pleo
2. I am proud because i am one of a minority in the UK to own a pleo
3. I am proud that Ugobe have kept us updated on pleos progress whilst in production and whilst he is in our homes.
4. I am proud that Ugobe has allowed us to touch-up pleos teeth with white paint and it still not affecting pleos warranty.
5. I am proud that Ugobe has listened to all of us and answered all our queries and are on their way to releasing new batteries, touch-up paint kits,chargers, merchandise, more pleos, development kits and downloads etc to answer our questions. :)
I agree. I wouldn't have it any other way right now.
I think if ugobe offered a service where they would paint our pleos to a new condition for a price that would appease a lot of people. I would pay 50 dollars to get my pleo repainted after 6 months.
I hope to see that soon too.
Limesunfire
12-29-2007, 08:25 AM
Oh okay, sorry its really hard online to tell.
momofred
12-29-2007, 04:27 PM
I think he looks better the way he comes.I WILL NOT DO IT !
latinvixen
12-29-2007, 05:10 PM
I am all for people wanting to customize their dinos but if you used acrylic paint it will get hard and flake pretty fast (acrylic doesn't flex with the skin). I do plan on painting mine in the future once it has worn down to the brown, but will use flexible latex paints and airbrush it on so it has a nice fade.
Kudos for being the first I have seen paint their Pleo :p
alphapleo
12-29-2007, 05:42 PM
Diana,
Absolutely great news! I am wondering now, should let my pleo's teeth wear as much as possible before doing the touch up, and then take care of the problem once and for all? What is your recommendation?
Also, do you have any official suggestions on a nice lime green color? ;)
Here I go talking to, errr... (cough, cough) quoting myself again... :p
As I have not heard anything back regarding my above comments and after obtaining the said testers enamel white I decided to have a little tug of war constest with Sam.... ewwww... it wasn't pretty :eek:
Sam looks like he's in his 90's and should be walking with a cane... I think my leaf is now flaking!!! :rolleyes:
I figure I am just gonna get rid of as much of that flaky white as possible before repainting... no use painting over something thats only gonna flake again eh?
Any word on that Lime Green color yet Diana????
Siren
12-29-2007, 07:38 PM
Oh okay, sorry its really hard online to tell.
No problem. Also sorry you misunderstood me as well. :)
Most of us got it. I usually skip siren's posts.
"Most of us"...All I see is you saying you understood the joke, no one else thus far. I didn't know you were made the official "voice of the forum". Second, on a few occasion you specifically replied to me and did so without the rudeness. So you don't usually skip my posts, obviously you do read them so don't try to be cute. You should try to have less negativity. A misunderstanding should not be grounds to make pot-shots at me.
Limesunfire
12-29-2007, 08:43 PM
ah no fighting! If you dont like what people do just put them on your ignore list. Communication throught the internet is hard. Its hard to know how to take ones comment. Oh well!
Siren
12-29-2007, 09:27 PM
I'm not fighting with anyone. Fighting online is pointless. I am just pointing out to mearts how fully uncalled for that was.
Anyways, we should get back on topic.
cmadmacs
12-30-2007, 02:23 AM
Amen! Siren.
alphapleo
12-30-2007, 06:50 AM
I guess I should have told you guys before that Sam and I haven't played "tug of war" in over a week, since discovering this teeth flaking problem and waiting for a response from Diana... :( So he was REALLY into it today...
Tonight when he was ready to conk out for the night, (I didn't know it because I had turned him off during our play session several times) I was showing him his leaf... in hopes he would just eat some, he opens his mouth as usual for me to shove it in, and I do so and he chomps down and goes right to sleep with a hugh snore! :eek:
I could not wake him up for anything... he wanted to sleep with his leaf :D
I was paying attention to my Pleo today, and as i was petting him I realized that some of the brown paint was chipping off of the edge of his right eyelid.
I don't abuse my baby dino, and I certainly haven't taken a paint-scraper to his eyelids, so this probably counts as normal wear-and-tear. ;) It kind of bothers me, though. The plastic underneath it is clear, it looks like--and I can see all the way to the blue of his eye. It's really only cosmetic and I'm not going to return him or anything--I love my little guy no matter how much paint falls off :D--but I just think that this should be made known.
Is there something like the paint pen for his teeth that I can use on his eyelid instead?
Thank you so much in advance!
Limesunfire
12-30-2007, 02:50 PM
yea mine has the same problems and I treat my pleo like a baby. So im not sure what to do maybe the same paint pen for the teeth in a certain color? It is probably hard to match.
Palidore
12-30-2007, 11:27 PM
Yeah, I was about to post the same as the person 2 posts above.
Paint on one of his eyelids is beginning to flake off revealing a light brown, somewhat metallic material...it doesn't look good.
I can handle the paint coming off the back, and can deal with teeth since Ugobe posted a fix for it, but the eyelid really bothers me. Basically every surface on Pleo's body is susceptible to paint wear.
Plus during my most recent charge, I was displeased to discover too that he's adopted some sort of conflict inside of him- it sounds like two pieces of plastic in his lower back close to his left hind leg are rubbing against each other, and make somewhat of an annoying noise now when he walks or wags his tail. [UPDATE: For whatever reason it seemingly fixed itself after sitting overnight. It's still there, but much more subtle, not really loud enough to be bothersome anymore.]
Don't get me wrong or anything, I love my Pleo, but I am beginning to loath the way he was designed/made. I'll have to deal with it I suppose, but I'd hate to imagine how run down my Pleo will be a year from now looking at the shape it's in after not even a week.
Mary Jo
12-31-2007, 02:47 AM