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View Full Version : Faulty battery/charger?

timmoorespain
08-10-2008, 05:02 AM
Hi

I bought a Pleo for my daughter yesterday 9th August and on the first battery charge which we did straight from the box the charger started to flash about 2.5hrs into the charge. We looked at the instructions and it said to leave it - so we did, then the light turned green about 10 mins later.

This seems to happen on every charge and we never seem to get a full charge - light always goes green after about 2 hours - therfore we only get about 30 mins use out of our Pleo before we need to charge again.

Anyone else had this problem?

The battery is definitely seated correctly btw.
PleoWorldHostCami
08-10-2008, 06:08 AM
Hi

I bought a Pleo for my daughter yesterday 9th August and on the first battery charge which we did straight from the box the charger started to flash about 2.5hrs into the charge. We looked at the instructions and it said to leave it - so we did, then the light turned green about 10 mins later.

This seems to happen on every charge and we never seem to get a full charge - light always goes green after about 2 hours - therfore we only get about 30 mins use out of our Pleo before we need to charge again.

Anyone else had this problem?

The battery is definitely seated correctly btw.

According to fellow PleoWorld members these times don't seem too far out of the norm, especially for a brand new Pleo. Many people have reported charging times about the same as you, however your play time of 30 minutes is a little under the norm for even a new Pleo.

If you are still only getting 30 minutes on a charge after a few more charges I'd contact Customer Support and they can help you troubleshoot the battery and charger. <TABLE style="WIDTH: 335pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=446 border=0><COLGROUP><COL style="WIDTH: 335pt; mso-width-source: userset; mso-width-alt: 16310" width=446><TBODY><TR style="HEIGHT: 12.75pt" height=17><TD class=xl65 style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 335pt; BORDER-BOTTOM: #f0f0f0; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" width=446 height=17><a target="_new" href="http://pleoworld.com/support"><b>Customer Support</b></a></TD></TR></TBODY></TABLE>