mr

[lsubo]

I buy my pleo at sharper image two weeks ago ,and the charger is not working. Please answer me the way I can solve that trouble, because sharper image says that they can not do anything cause they are out of busines.waiting youy answer yours truly luis

[PleoWorldHostCami]

I buy my pleo at sharper image two weeks ago ,and the charger is not working. Please answer me the way I can solve that trouble, because sharper image says that they can not do anything cause they are out of busines.waiting youy answer yours truly luis

Hi Isubo,

Sorry you are having problems. Please be sure that when you put the battery in the charger that you seat it firmly. You should hear distinct clicks as the battery locks into the charger.

If you are sure you are seating the battery correctly, and the battery is not overheating during charging please contact Customer Support as they can more easily help you troubleshoot what the problem may be. <TABLE style="WIDTH: 335pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=446 border=0><COLGROUP><COL style="WIDTH: 335pt; mso-width-source: userset; mso-width-alt: 16310" width=446><TBODY><TR style="HEIGHT: 12.75pt" height=17><TD class=xl65 style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 335pt; BORDER-BOTTOM: #f0f0f0; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" width=446 height=17><a target="_new" href="http://pleoworld.com/support"><b>Customer Support</b></a></TD></TR></TBODY></TABLE>

[altwolf]

I have the same issue. Bought it at Sharper Image.

I talked to customer support and they thought it was a charger issue so I bought a new charger. I recieved the charger yesterday, and the battery still fails to charge.

Now I will have to buy a new battery too!

[wgb]

Are you sure you are seating it right in the charger? You will hear a click. It has to go in a certain way. Please read Cami's post

[lsubo]

as it is imposible contact to you by means of the chat, at least tell me how I can obtain a new charger in order to play with pleo.I can send you my charger in order to chek the malfunction. (last week I buy to you a new battery)regards luis pd:is there any phone where I can contact to you to obtain an answer?

[PleoWorldHostRaine]

as it is imposible contact to you by means of the chat, at least tell me how I can obtain a new charger in order to play with pleo.I can send you my charger in order to chek the malfunction. (last week I buy to you a new battery)regards luis pd:is there any phone where I can contact to you to obtain an answer?

Please contact <a target="_new" href="http://pleoworld.com/support"><b>Customer Support</b></a>. Just click on the link in my post and it will tell you what you need to do to contact them.
They can assist you. :)

[Allosaurus]

Here, try this: http://www.youtube.com/watch?v=Xr707SYr9zs

[1mpleo]

Is The Battery Broke?

You Could Get A ReFund??