Pleo skin paint suggestion for Ugobe

[Siren]

I noticed when I first got Pleo, that he had two shiny spots on his face, I believe its dried glue. They aren't big and you barely notice them unless in the light, but I also noticed how the paint under that glue is still pristine. And I have pet that area and all around it is fading, but not the glue spots. Maybe Ugobe should look into painting the same glue over Pleo to keep paint wear from happening, lol

[pleoman]

I noticed when I first got Pleo, that he had two shiny spots on his face, I believe its dried glue. They aren't big and you barely notice them unless in the light, but I also noticed how the paint under that glue is still pristine. And I have pet that area and all around it is fading, but not the glue spots. Maybe Ugobe should look into painting the same glue over Pleo to keep paint wear from happening, lol

I wouldn't worry about it Siren as it will make your pleo look even more individual. I wouldn't try to remove the glue as it will probably take the paint off below the glue.

[Siren]

I'm not really worrying about it, I also like some paint wear (except the feet). And I know better than to try and remove it, I'd be most worried about ripping the skin.

[pleoman]

I think it would be a good idea for Ugobe to stock the paint for pleos teeth from www.testors.com on the pleoworld shop or on Ugobe's own website. I think this would be a good idea because at the moment www.testors.com will not ship that specific paint outside of the US and i live in the UK so it would be difficult for me to get some but if Ugobe sold it internationally i would be able to buy it.

[Ridgeback]

Hey, a first aid kit for the pleo from the vet. (earlier suggestion was to provide veternary services for broken/rip pleos). You don't send a companion is for warranty issues...

[BauerMECH]

I think it would be a good idea for Ugobe to stock the paint for pleos teeth from www.testors.com on the pleoworld shop or on Ugobe's own website.
I doubt that will happen as it promotes voiding the warranty. Painting teeth may not be hard for some teens and adults, but what if the bottle was knocked over... spilling its contents over Pleo or the rug? :eek: Not a good deal for UGOBE.

[Falseprophet666]

do you think the glue acts as a Maybe we can repaint our Pleos and coat him with glue! I think someone should try it. Siren, what kind of glue do you think it is?

[Quincy]

I'm hoping that someone from UGOBE will answer this post.

First of all let me tell you how much we love our Pleo. What an amazing creation. UGOBE should be very proud of their accomplishment.

We've only been through 3 battery charge cycles with our Pleo and already the paint on the body - including the back, legs, feet, head, tail and thighs - is showing through to the tan plastic colour. The white paint on the teeth has also begun to chip, exposing the grey material beneath. Prior to the arrival of my Pleo, I was reading the posts of others assuming that they were doing something to cause the wear. That's not the case - the only way to keep the paint from wearing is to keep Pleo in the box.

I was very happy to see the product solution you provided for fixing the paint chips on the teeth. Thank you.

I understand that you came to market with this product prior to resolving all of the issues. I appreciate the fact that you were upfront about the problem - providing examples of wear. I assume that you are working on these paint issues, since they seem to be the most significant common complaint among Pleo owners.

I am making this post hoping that you'll tell us what your intentions are regarding these fading Pleos. Will you offer re-skinning / re-painting services to the owners of these first Pleos?

Will you offer 'do it yourself' painting suggestions - such as the tooth paint chipping solution? Possibly even a 'do it yourself' paint kit? I think a lot of owners would be willing to take responsibility for repainting their fading Pleo's if a safe paint product name was provided, and repaining didn't void their warranties.

I'm keenly interested in hearing from you on this matter. As I watch our Pleo fade, I can't help but wonder if I'm going to feel disappointed that I purchased her now when the new-and-improved-paint Pleo's become available.


(Apologies to users who read this post under "Paint Suggestions" yesterday. I got worried that perhaps our Administrators would miss my comments, and I wouldn't get the answer I'm hoping for. Thought it would be more prudent to start a new thread)

[PleoWorldHostCami]

I'm hoping that someone from UGOBE will answer this post.

I'm keenly interested in hearing from you on this matter. As I watch our Pleo fade, I can't help but wonder if I'm going to feel disappointed that I purchased her now when the new-and-improved-paint Pleo's become available.

Hi Quincy,

Please know that UGOBE is very aware of all of these issues and they are under discussion. If any decisions are made we'll let you know as soon as we know. :D

[rckclmbr]

We (my family) didn't know about these issues prior to purchasing two Pleos. I've played with mine enough and grown attached enough that I'd really like to keep him and just hope that UGOBE provides a cost-effective way to address these wear issues, but my brother saw the wear on mine prior to playing with his and decided to return his with the idea that he might buy a Pleo eventually if the skin and software are updated.

[junkroxy]

a DIY kit will be great. In the other post i wrote that the skin wear patterns looks great on Pleo, after the first angry threads about the teeth's chips i think that shoub be easy paint teeth and eyelids with a good quality colour, i'm not worried so much about this problem when i'll be able to purchase Pleo in Italy... But a DIY kit it's a great idea! :D
I hope Ugobe is working on a "white plastic teeth" for Pleo, i think will be better to play tug of war and a definitely solution for chipped teeth; a plastic monochrome eyelids is the best and durable solution too!

[cpaek72]

Cami, please let us know the status of your discussions. Right now it seems so open ended that I'm considering returning mine until these issues are resolved. If I knew there was going to be a solution, with the 100% possibility that Ugobe was going to take care of its loyal users, I would keep my pleo and wait. Let us know please.

Charles

[cmadmacs]

I like the diy kit. Also you could personalise each pleo.

[June03]

I woted that I'm waiting to buy until the paint problems are fixed, but as I posted elsewhere: I'd buy a pleo immediately if I were able to get one with unpainted tan/brown skin. I figure the teeth issue is sort of resolved and I'm pretty sure there will be some okayed paint to paint the eyelids also.

[Ypan]

I give Ugobe credit for letting us know about the original skin paint wear, and now how they are handling the teeth and eyelid paint crisis. As much as a techical marvel Pleo is, is ironic that the seemingly biggest problems with this product, are paint issues! I think A DIY paint solution would be a great idea, or even better, a Pleo customisation kit, because I want a Grey pleo, with black polka dots :D

The question is, would such paint be Brushable? I think that would be the challenge. would the paint adhere to the skin in the same manner if applied with a brush by hand, as opposed to an airbrush? not all the masess have the tools and ability to airbrush, so the kit would have to apeal to both the hobbiest, and the casual Pleo fixer upper.

[Quincy]

The question is, would such paint be Brushable? ...not all the masses have the tools and ability to airbrush, so the kit would have to apeal to both the hobbiest, and the casual Pleo fixer upper.


When I thought about a DIY kit, I was picturing paint in either an applicator bottle (like some shoe polishes are sold - with the sponge end, that dispenses paint when squeezed) or something like a sharpie marker. I think I'd also be able to handle paint pots, with sponge brushes.

I agree though, it would have to be a simple process, that most of us could achieve positive results with.

[kynan]

I don't have to worry about paint wear because my Pleo is a three week old paperweight.

[Nats]

Just be more careful and dont rub when you pet him. Just "pat"!
No matter what kind of paint or ink they use, it will rub off in time. They would need to actualy put the pigment in the plastic material its self.

[fancyfont]

Peek-A-Boo had some teeth whitening done yesterday with the recommended testor paint. Looks so much better with a full set of teeth. I bought him a coat, wish I knew how to send photo's or video's on computer. He looks adorable in it. Not only does it protect the green paint from rubbing off the material feels so good to touch. I bought it at our Petco store.
Looking forward to all the possibilities of a wardrobe for Peeky, including little boots.

[Falseprophet666]

While charging Jenga, who I have had for about 3 months now, I took a few minutes to examine him. There is a small cut in his neck about halfway to his back, which is almost a half inch long. The part of the skin on his back where the glue is, just behind his forelegs seems to be peeling off slowly. Last and most grievous, his bottom lip, just under the right motion sensor has a rip in it. I am very afraid that as time goes on, these rips may become excessively worse. Please note that I am not one of the people who are unhappy with Pleo, I love him and want him to work. besides for the obvious flaws, the skin is terrible. There is no excuse for this. I seriously suggest you people get to work on some sort of solution now before people start returning their Pleos. Reskinning, in my opinion as a customer who will perhaps continue to buy from you as you release things, is your best option. I'm not sure what exactly you are working on, but I think it would be in your best interest to research skin choices. What you have done is wrong. If you start releasing new pleos with better skin and different paint without telling, that is also wrong.

[pleoguy101]

Peek-A-Boo had some teeth whitening done yesterday with the recommended testor paint. Looks so much better with a full set of teeth. I bought him a coat, wish I knew how to send photo's or video's on computer. He looks adorable in it. Not only does it protect the green paint from rubbing off the material feels so good to touch. I bought it at our Petco store.
Looking forward to all the possibilities of a wardrobe for Peeky, including little boots.

do you know how to post pictures on your plog? I can help you if you like:D

[fancyfont]

Pleoguy101, I don't know how to post pcitures. I'd love the help

[denodan]

Is it that the glue is coming unstuck. If it is find out what glue they use. I would think when petting pleo you would have to be gentle, and no hard rubbing or finger nails scratching, etc. maybe he has been roughly treated as I have not read so ar and skin ripping?

I hope not because I am about to get my Pleo. I have seen videos on You tube and have seen some rough petting, and could not see the skin would stand much rough treatment.

[ryane]

While charging Jenga, who I have had for about 3 months now, I took a few minutes to examine him. There is a small cut in his neck about halfway to his back, which is almost a half inch long. The part of the skin on his back where the glue is, just behind his forelegs seems to be peeling off slowly. Last and most grievous, his bottom lip, just under the right motion sensor has a rip in it. I am very afraid that as time goes on, these rips may become excessively worse. Please note that I am not one of the people who are unhappy with Pleo, I love him and want him to work. besides for the obvious flaws, the skin is terrible. There is no excuse for this. I seriously suggest you people get to work on some sort of solution now before people start returning their Pleos. Reskinning, in my opinion as a customer who will perhaps continue to buy from you as you release things, is your best option. I'm not sure what exactly you are working on, but I think it would be in your best interest to research skin choices. What you have done is wrong. If you start releasing new pleos with better skin and different paint without telling, that is also wrong.

it's too bad you're having such problems. i've had my first hatch pleo for about 7 weeks and i haven't had anything go wrong.

[eric]

if i remember right ugobe will exchange pleo's with major skin problems.

problems not relating to paint but to seem

[mickey]

I had the same problem with my first hatch and have sent it back this week after calling and getting a RMA number. I have purchased 2 from Sharper Image and now I put Baby pj's on them to solve the ware issue. The choice of putting on the pj's was approved by Customer Service I make sure the battery area stays open. So I am waiting for my third from the return to Ugobe and will put the pj's on him, it has made a big difference.

[pleoguy101]

Pleoguy101, I don't know how to post pcitures. I'd love the help

great!!! just PM me!!! I know how to post a picture on a plog, but mweed iand amjoie are the best at posting pictures on a post as far as I know:) ask them too help also, just in case I cant help:)

[fancyfont]

Thank you so much I'll do that.

[denodan]

Yes if you don't keep the battery area clear I would think it would overheat as the battery gets quite warm

[jray0715]

Same here. Just noticed a small tear on the back of my Pleo. It is not like we have been playing rough with it. I can deal with the pealing paint on the teeth and eyes but it shouldn’t rip. Wonder what UGOBE will do? I would NOT recommend to anyone. I’m afraid this thing is going to fall apart in less then 6 months. :(

[fancyfont]

I had a tee shirt on Peeky and kept feeling if he was over heating. Didn't seem to be at first. After about an hour of playing, I noticed he went to sleep much sooner then he usually does. I took the battery out and it was the hottest ever. I let it cool down before charging.

[Kam]

I would like to suggest that the Pleo get some sort of rubberized or friction padded soles for it's feet. It has difficulty walking on hardwood floors. I would also like to see a more frictionless skin material used. I've started to notice that it's skin is staring to rub off (little crumbs), and of course the paint issue. The colours should be infused into the material. There's a wonderful material used for a mouse pad I bought, made by KENSINGTON. Its so subtle and skin-like. It's much like the traditional gel material but more improved in it's texture and ambient temperature retention. I also believe it's a more durable material. It has a "friction index" similar to real skin. It seems to have similar elastic qualities also. I would like UGOBE to identify the glue. We need extra battery packs of course. If UGOBE could get these issues under control before too long, this could be a great boost to their sales and marketing. But I also see potential disaster and bad publicity looming in the near future.

Aside from that, I truly love this potential phenomena.

[Falseprophet666]

The battery isnt an issue. I feel as though an hour is plenty of time. Most of us are very busy, and we dont need more than that. I think that the skin job is just very unprofessional. Give it some time Ryane. I've had Jenga for awhile, and I am very gentle with him.

[Kam]

OK I'll have to respond to my own thread.

I agree, the hard plastic soles of it's feet are useless on hard smooth surfaces. I haven't yet come up with a solution for this. I'm thinking something off the shelf; hard yet with a high friction coefficient. Thin as to not add much height to Pleo. Self adhesive backing.

As it is, when Pleo walks forward he either tends to arc one way or the other. He tends to shuffle as opposed to lift his feet and walk. so very thin material will have to be the choice. I've also noticed that for every three steps forward it only goes about the distance of one potentially precise step. Hopefully putting some form of friction pad on it's feet will improve this.

[Kam]

It doesn't help that the skin has a high friction coefficient factor, which tends to pull and put undue stress on these seams.

[misslion]

O gosh thats not very good that. I would hate to see the skin on my dino rip. I would be very upset to say the least!
I have only had my pleo a since the second of feb and already his teeth have flaked away now that not very good but I can tolerate that. It is very annoying and something that ugobe should have thought about before putting pleo on the market. You would expect a bit of wear and tear after a few years but not in a mere 3 months it is totally unacceptable for the price you pay for a pleo. Absolutely outrageous!

[Kam]

O gosh thats not very good that. I would hate to see the skin on my dino rip. I would be very upset to say the least!
I have only had my pleo a since the second of feb and already his teeth have flaked away now that not very good but I can tolerate that. It is very annoying and something that ugobe should have thought about before putting pleo on the market. You would expect a bit of wear and tear after a few years but not in a mere 3 months it is totally unacceptable for the price you pay for a pleo. Absolutely outrageous!

Ok now that's funny...lol your writing style is awesome. Love it!

Hey we should have a little compassion and sympathy for the poor thing and all! It is the first hatch and it's bound to have a few genetic deficiencies. Gives it character it does! How many people can say they got the first hatchlings, a million? hehehehe.

[misslion]

Lol well am glad you like my writing style. Hmm so you find that amusing hmm hmm?! Thats good well atleast I made you smile. I only brought my pleo this year and his not the green and yellow colour but green and brown. Any way I am hoping the blasted skin doesn't rip in 3 months or ugobe will have one very mood customer on there hands! * waving fist at phone. * Now lets just wait and see and I am thinking about some baby pj's for my lil mite now. Hmm

[fancyfont]

misslion, what part of the UK do live in? I too love your wording. Love cheeky boy.

[Kam]

I only brought my pleo this year and his not the green and yellow colour but green and brown.

Yeah, I have the green and brown one too. Is that where the problem lies? Are all the green and brown ones having skin and teeth problems? Is the G&B Pleos the newer ones or the older ones? We just got our Pleo in late Jan.

[misslion]

O hmm I see now I live in a lil town some where in the east anglia. O I see so you to like my wording well now thats put a dandy smile on my face. Te he he

[misslion]

Am not sure which one are having skin problems I think it is only a few. Well either way I am hoping I don't get this ridiculous problem. My lil kamal has loose bits of skin which seem pretty durable to say so. I only play with him once a day and he lasts for 2 hours so I presume he is the newer batch as some peoples only lasted an 1 on play. So lets hope it should all be find and dandy for thee G&B pleos

[hvanvleet]

The tooth paint on Cami has started to peel quite a bit. I really hope that the skin doesn't rip on my little sweatheart.

[misslion]

Well I only had my lil mite since the second of feb and his teeth have flaked already. Not only that the skin is wearing out on his front paws also on his front left leg and his behind. I have noticed aswell a very tiny hole under his neck. It is small now but this should not be happening from such a high sophisticated A.I pet. Ugobe need to sort out this problem or atleast have some resources such as skin glue and skin paint.

[misslion]

I only noticed it today and already I am feeling quit darn annoyed! I mean really now this things are not exactly cheap.

[misslion]

Now it is my turn as I am feeling quit annoyed with Ugobe! First I paid a far bit to have this highly sophisticated robotic pet and already after a less then a week its teeth have flaked and his skin is wearing away. I have read every bit of the companion guide letter to letter and I do treat my pleo with extreme care. I never put him near heat or water and always hold him gently. Now this is not fair that the paint should be wearing out already I find this to be most ridiculous and do not intend to tolerate this any further. You can be sure that as soon as monday morning comes you customer services will get an ear full as I am most upset at my pleo falling to bits in a week! I demand you sort this out at once.

[misslion]

On top of all this there are some very small mm holes but I am sure as time goes by they may get bigger. Also the skin seems to peel away already. So snap, snap sort out this problems or issue us some skin glue and paint.

[misslion]

That testors paint is good if you live in the usa however if you live in the uk you can't get hold of it due to the fact that testors dont ship there paint abroad. Now I am very disappointed!

[Kam]

Well I only had my lil mite since the second of Feb and his teeth have flaked already. Not only that the skin is wearing out on his front paws also on his front left leg and his behind. I have noticed as well a very tiny hole under his neck. It is small now but this should not be happening from such a high sophisticated A.I pet. Ugobe need to sort out this problem or at least have some resources such as skin glue and skin paint.


I started another thread a couple of weeks ago stating that UGOBE better get on top of these issues before they spiral out of control. ie paint on teeth, paint on skin, flaking skin, taring skin and letting us have the glue maybe even solving what I believe to be a problem, the hard slippery soles of Pleo's feet. I see disaster looming!

They have stated that Pleo's with skin issues can return them for replacement or repair.

[destiny]

my pleos teeth are chipping as well I used testors witch worked at first but started again AVOID using the leaf its too
hard use something soft like a face cloth.As for the skin avoid sun,air conditioners heater pretty much air itself.I have
owned alot of rubber like skin products it cracks keep him if you can behind glasswhen not in use.

[misslion]

It's all fine and dandy if you can get hold of that testors paint but if you live in the uk you can't get it because testor don't ship out side the us with there paints

[benni]

I got my pleo yesterday.He was charging so I looked at him.
2 my horrer as Irubbed my finger down his back the light green pilled off!:eek:
and I couldn t believe the skin on his lower lip is comming off slowly but still.:confused::eek:

[Xasher]

Ugobe should paint Pleo differently. They should leave the pink skin like under his chin which is unpainted on his back and over any of his sensors. They should only paint the parts that are not touched often. So Pleo would be Pink on top and maybe grey or brown on his belly (painted). The pink skin where people would be petting him would not wear as quickly because it is unpainted. My Pleo shows no wear on his chin even though I pet him often under his chin.
I also don't understand how ugobe can call the paint wear on the skin basic wear and tear, which is not covered by there warranty. The paint flaking is a factory defect, not normal wear. Normal wear would be if the paint faded or came off after months of normal use. The paint comes off of Pleo within hours of use. I think the only fair thing for Ugobe to do would be under warranty repair or replace the skin on Pleo, perhaps even perform a recall on them to fix the problem.
The claims of normal wear and tear by Ugobe are ridiculous. That would be like buying a car and few days later after a rain you find the paint washing off your car. Then the car maker claiming that it was normal wear and tear and telling you if you get the car repainted it would void the warranty.
Unfortunatley for UGobe if they continue with this wear and tear looniness I see a serious lawsuit in there future from unhappy Pleo owners.:(

[thesmith]

1 white tooth paint tube

6 assorted color body paints

10 skin design templates or TYE-DYE patterns for a hipper Jerry GarPleo...

1000+ colors for toe nails just to be cool

oh yes EYELID paint too...and eye shadow for the Pleo Gals

and a little "paint a Pleo" guide book... $19.99 on sale soon.....we all hope...



OH YES AND BETTER BATTERIES LIKE IN NEWER RC MODELS .....LITHIUM ION POWERED!!!.

[misslion]

We need some sort of paint most definately. Well there is testors paint in the us. Pleohostcami posted a thread on it.

[Falseprophet666]

:pEye shadow for the pleo gals...lol

[Falseprophet666]

This is a sad sorry joke. I must say that I appreciate The os dowload. It certainly shows an effort on Ugobes part. I think thats all any of us really wanted. Little Jenga seems fairly happy as well, but that isnt the point. The bottom line is, what we have is an unfinished product. All of Ugobes sweet little videos and articles in the Sharper image said nothing about these shortcomings. Its sad, because I really think that Pleo is a rather remarkable little creation. I put my trust in Ugobe though that they will sort these problems out. Barking orders and demanding immediate solutions never helped anyone. When the guys at Ugobe say they are working on it, then they are working on it.

[Siren]

I don't see how they would be sued, seeing as far to my knowledge, people who don't like their Pleos are returning them before the warrenty and getting replacements or money back. And trying to sue them after the warrenty expires won't get them much results either. A warrenty is there for a reason. Now Crusoe, I bought him from Hammacher, they have their OWN lifetime warrenty. So if I ever wanted to return him, they would take him back. But I would never want to return him. I did a second cavity filling and the paint wear on his body doesn't bother me. I found a paint that is similar to his eyelids and mouth and repainted those too, regardless of voiding the warrenty. At this point, if I ever had to send him in, I wouldn't want a replacement. I rather pay to have Crusoe fixed.

[roboticfuture]

so the paint is peeling . it's not the end of the world for most people. if it is the end of the world for you, return your pleo and be done with it. im sure ugobe would rather give a few refunds than hear some of the abuse some of you are coming out with. being upset about it is one thing, but there is no need for the aggressive tone :)

[Falseprophet666]

I'm not being abusive at all. I love my Pleo. All I said was I'm upset about the skin. You dont have to attack everyone just because they have a different view than you. Theres nothing wrong with saying im upset about the skin- we all are. And who said anything about suing? Thats just stupid. Everyone was sent an email.

[Siren]

Falseprophet666, you really need to read more of the thread. Xasher mentioned customers suing Ugobe. Post #53

[Falseprophet666]

I noticed after I posted actually. Bad Xasher!

[colecol22]

i wont get pleo paint i wold send him to an expert the teeth paint looks hoorible once it comes off

[Allosaurus]

I'm not being abusive at all. I love my Pleo. All I said was I'm upset about the skin. You dont have to attack everyone just because they have a different view than you. Theres nothing wrong with saying im upset about the skin- we all are. And who said anything about suing? Thats just stupid. Everyone was sent an email.

Actually, i'm rather happy with it. I like the patterns the rub-off creates.