ugobePrema
12-28-2007, 12:16 PM
Hi all,
Here's an update from our Director of Operations regarding how to touch up Pleo's teeth if the white paint has flaked off.
Happy New Year!
Prema
UGOBE, Inc.
Some Pleo owners have experienced white paint flaking off of Pleo’s teeth. UGOBE engineers are working with our manufacturer to identify and address the root cause of this problem. Although flaking tooth paint on Pleo is only cosmetic and will not affect the normal operation of Pleo, some customers have requested that we investigate a way for them to “touch up” any chipped spots that might occur. Our engineers have found an Enamel Paint Marker from Testor’s (#2545C at www.testors.com (http://www.testors.com) ) that appears to be an effective solution as well as easy to use and readily available at hobby stores, Michael’s craft stores, and even drugstores like Walgreens in the U .S.. It retails for $US 3.99. Simply follow the instructions on the package and carefully apply the marker to the affected areas on Pleo’s teeth, by drawing the marker pen over any spots (taking precautions not touch the gums or lips to avoid discoloration). Allow adequate time for the touched-up areas to dry (at least 1 hour) before placing anything in Pleo’s mouth (like the training leaf). Touching up the paint on Pleo’s teeth will NOT void the product warranty. Thank you for your support and understanding.
Diana Stern
Ugobe, Inc.
Director of Operations
Here's an update from our Director of Operations regarding how to touch up Pleo's teeth if the white paint has flaked off.
Happy New Year!
Prema
UGOBE, Inc.
Some Pleo owners have experienced white paint flaking off of Pleo’s teeth. UGOBE engineers are working with our manufacturer to identify and address the root cause of this problem. Although flaking tooth paint on Pleo is only cosmetic and will not affect the normal operation of Pleo, some customers have requested that we investigate a way for them to “touch up” any chipped spots that might occur. Our engineers have found an Enamel Paint Marker from Testor’s (#2545C at www.testors.com (http://www.testors.com) ) that appears to be an effective solution as well as easy to use and readily available at hobby stores, Michael’s craft stores, and even drugstores like Walgreens in the U .S.. It retails for $US 3.99. Simply follow the instructions on the package and carefully apply the marker to the affected areas on Pleo’s teeth, by drawing the marker pen over any spots (taking precautions not touch the gums or lips to avoid discoloration). Allow adequate time for the touched-up areas to dry (at least 1 hour) before placing anything in Pleo’s mouth (like the training leaf). Touching up the paint on Pleo’s teeth will NOT void the product warranty. Thank you for your support and understanding.
Diana Stern
Ugobe, Inc.
Director of Operations