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PleoWorldHostCami
08-04-2007, 03:07 PM
Remember to check out PleoWorld (http://pleoworld.com) for News, FAQ, Videos, How to Order, and Updates on Pleo.

If you don't see your answer here, please go to Pleo FAQ. (http://pleoworld.com/support/faq?section=general) Use the drop down menu to find the category for the answer you are looking for.

The UGOBE store is sold out of Pleos, but you can still pre-order Pleo from our retail partners. Find them at: Get Pleo (http://pleoworld.com/getpleo)

Sharper Image will have inventory. Everyone else is likely to restrict to online sales only.

First Hatch Pleos were only sold through the UGOBE store and are no longer available.

The exact number of Pleos being made available is not known at this time. The total will depend on demand and manufacturing capability.

If you have pre-ordered a Pleo from the UGOBE store you will be notified of the ship date 30 days prior to shipment, and again 2 business days prior to shipment, at which time you will also be given the option to cancel your order. Your credit card will not be charged until your order ships.

If you have questions or concerns about your order from the UGOBE store please contact Customer Support (http://pleoworld.com/support)

PleoWorldHostCami
08-08-2007, 06:00 PM
Q: Why are you delaying shipment?
A: In pre-production testing we encountered problems getting Pleo to charge correctly. Implementing design changes to resolve the charging issue has led to the delay. We’re working hard to make sure everyone who has ordered a Pleo will receive one by Christmastime.

Q: What do you mean when you say that Pleo will arrive “by the holidays”?
A: Integrating the necessary changes into the Pleo design has pushed back production, and we are unable to ship Pleo in October as planned. However, you will receive your Pleo by Christmastime. We felt it was best to let you know of the delay as soon as possible.

Q. Can I still order a Pleo and receive it before Christmas?
A: After the success with pre-orders, UGOBE.com has completely sold out of Pleos, however our retail partners still have Pleo allocations available.<!-- / message -->